Kris Chan

Participate in weekly IT new hire orientation, deploy equipment and provide monthly training to users on M365 suite of apps; Manage user accounts, computer objects, organizational units and group policy settings through Active Directory; Create technical documents for MSP’s knowledge base, asset management for 1000+ PCs using Salesforce; Troubleshoot issues with eClinicalWorks onsite in 5 primary care clinics throughout Manhattan and Brooklyn; Deploy and decommission workstations and iOS/Android mobile devices (JAMF, Maas360) throughout all Housing Works retail, residential and commercial locations.

Taught ESL instruction across multiple programs for adult learners at B1-C1 levels, designing activities and assessments to improve speaking, listening, reading, and writing skills.

Taught 2 classes through NYEA and 1 night class through Sunnyside Community Services of students ranging from B1 to C1 level.