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Hi, I’m Victor, a bilingual professional from Venezuela with a strong track record in customer service, administration, and data-driven optimization. I’ve managed online sales, handled inquiries across email, chat, and phone, and coordinated orders, returns, and nationwide shipping while maintaining quality and delivery standards. I’m proficient with Excel and Google Sheets (and Microsoft Office Suite) to analyze sales data, generate reports, and identify trends for process improvements. I enjoy collaborating with marketing and other teams to strengthen online presence, enhance the customer experience, and drive revenue, and I’m excited to contribute as a Data Analyst, Content Producer, or Project Coordinator.…Hi, I’m Victor, a bilingual professional from Venezuela with a strong track record in customer service, administration, and data-driven optimization. I’ve managed online sales, handled inquiries across email, chat, and phone, and coordinated orders, returns, and nationwide shipping while maintaining quality and delivery standards. I’m proficient with Excel and Google Sheets (and Microsoft Office Suite) to analyze sales data, generate reports, and identify trends for process improvements. I enjoy collaborating with marketing and other teams to strengthen online presence, enhance the customer experience, and drive revenue, and I’m excited to contribute as a Data Analyst, Content Producer, or Project Coordinator.

Victor Salazar Anzoátegui

Data Analyst, Project Manager, Content Producer, +2

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Hi, I’m Victor, a bilingual professional from Venezuela with a strong track record in customer service, administration, and data-driven optimization. I’ve managed online sales, handled inquiries across email, chat, and phone, and coordinated orders, returns, and nationwide shipping while maintaining quality and delivery standards. I’m proficient with Excel and Google Sheets (and Microsoft Office Suite) to analyze sales data, generate reports, and identify trends for process improvements. I enjoy collaborating with marketing and other teams to strengthen online presence, enhance the customer experience, and drive revenue, and I’m excited to contribute as a Data Analyst, Content Producer, or Project Coordinator.…Hi, I’m Victor, a bilingual professional from Venezuela with a strong track record in customer service, administration, and data-driven optimization. I’ve managed online sales, handled inquiries across email, chat, and phone, and coordinated orders, returns, and nationwide shipping while maintaining quality and delivery standards. I’m proficient with Excel and Google Sheets (and Microsoft Office Suite) to analyze sales data, generate reports, and identify trends for process improvements. I enjoy collaborating with marketing and other teams to strengthen online presence, enhance the customer experience, and drive revenue, and I’m excited to contribute as a Data Analyst, Content Producer, or Project Coordinator.

Available to hire

Hi, I’m Victor, a bilingual professional from Venezuela with a strong track record in customer service, administration, and data-driven optimization. I’ve managed online sales, handled inquiries across email, chat, and phone, and coordinated orders, returns, and nationwide shipping while maintaining quality and delivery standards.

I’m proficient with Excel and Google Sheets (and Microsoft Office Suite) to analyze sales data, generate reports, and identify trends for process improvements. I enjoy collaborating with marketing and other teams to strengthen online presence, enhance the customer experience, and drive revenue, and I’m excited to contribute as a Data Analyst, Content Producer, or Project Coordinator.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Customer Service Analyst at Yuppi Stores

January 1, 2025 - Present

Managed online sales, consistently meeting and exceeding revenue targets; responded to customer inquiries via email, chat, and phone; processed orders, returns, and exchanges; coordinated nationwide shipping; analyzed sales, orders, and customer service data in Excel/Sheets; created reports to identify trends and optimization opportunities; updated product listings and promotional content in collaboration with marketing to strengthen online presence and enhance the customer experience.

Sales Associate at Yuppi Stores

January 1, 2024 - January 1, 2025

Provided personalized customer service and product guidance on the sales floor; promoted products, services, and current promotions to maximize sales opportunities; organized and maintained product displays; assisted with inventory counts, stock control, and merchandise organization; closed sales and managed payment methods and financing options in accordance with company policy.

Administrative Assistant at Logiscarm, C.A.

January 1, 2022 - January 1, 2024

Managed communications by screening calls, responding to emails, and supporting client inquiries; coordinated calendars, scheduled meetings, and organized logistics for events; prepared and maintained reports, presentations, and filing systems for easy access; drafted, proofread, and edited professional correspondence and documents; handled data entry, database updates, and supply management to ensure operational efficiency; provided cross-team administrative support, including troubleshooting and equipment coordination.