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Good day. I am currently working as a Remote HR Generalist with clients based in the US and have been working remotely for almost 5 years. With that I was able to setup my equipment and back up data. Prior to working remotely, I've been in BPO companies for more than a decade having a background in healthcare and employee benefits. I am very much interested to discuss this with you if given the chance. Thank you.…Good day. I am currently working as a Remote HR Generalist with clients based in the US and have been working remotely for almost 5 years. With that I was able to setup my equipment and back up data. Prior to working remotely, I've been in BPO companies for more than a decade having a background in healthcare and employee benefits. I am very much interested to discuss this with you if given the chance. Thank you.

MILDRED BARTOLAY

Project Manager, Production Coordinator, Assistant Producer, +2

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Good day. I am currently working as a Remote HR Generalist with clients based in the US and have been working remotely for almost 5 years. With that I was able to setup my equipment and back up data. Prior to working remotely, I've been in BPO companies for more than a decade having a background in healthcare and employee benefits. I am very much interested to discuss this with you if given the chance. Thank you.…Good day. I am currently working as a Remote HR Generalist with clients based in the US and have been working remotely for almost 5 years. With that I was able to setup my equipment and back up data. Prior to working remotely, I've been in BPO companies for more than a decade having a background in healthcare and employee benefits. I am very much interested to discuss this with you if given the chance. Thank you.

Available to hire

Good day. I am currently working as a Remote HR Generalist with clients based in the US and have been working remotely for almost 5 years. With that I was able to setup my equipment and back up data. Prior to working remotely, I’ve been in BPO companies for more than a decade having a background in healthcare and employee benefits. I am very much interested to discuss this with you if given the chance. Thank you.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

HR Generalist (Remote) at Intesa HR

November 1, 2022 - Present

Primary point of contact for employees regarding questions or issues about employment, the workplace, or HR policies. Mediates and facilitates conflict resolution, investigates formal grievances, and documents resolutions. Clarifies HR policies and procedures, supports performance management and improvement plans, and assists managers with disciplinary actions. Provides resources for employees facing personal challenges, and maintains accurate HR records and reports on HR trends and issues.

Senior Analyst, HR at ADP Philippines, Inc.

August 1, 2017 - November 1, 2022

Total Source supports Total Source clients by providing guidance and research in response to questions and issues from participants, HR and third-party vendors. Uses multiple tools to develop accurate responses; interacts with multiple ADP business partners (payroll, HR, benefits). Takes ownership of resolving issues and escalates programmatic issues to partner teams. Handles inquiries about benefits, payroll, HR, 401k, risk, workers' compensation, etc., and researches payroll tax questions; escalates employee/manager issues to service teams as needed.