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I'm Ranella Ferrer, an independent and hardworking professional with over ten years of experience delivering excellent customer service. I thrive in fast-paced environments and excel at coordinating teams, training staff, and driving customer-focused activations. Fluent in English and Tagalog, I have led brand ambassador teams at major events (CES, VidCon, and more), managed inventory and reporting, and partnered with corporate teams to ensure compliant, results-driven activations.…I'm Ranella Ferrer, an independent and hardworking professional with over ten years of experience delivering excellent customer service. I thrive in fast-paced environments and excel at coordinating teams, training staff, and driving customer-focused activations. Fluent in English and Tagalog, I have led brand ambassador teams at major events (CES, VidCon, and more), managed inventory and reporting, and partnered with corporate teams to ensure compliant, results-driven activations.

Ranella Ferrer

Event Visualizer, Project Manager, Brand Designer, +2

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I'm Ranella Ferrer, an independent and hardworking professional with over ten years of experience delivering excellent customer service. I thrive in fast-paced environments and excel at coordinating teams, training staff, and driving customer-focused activations. Fluent in English and Tagalog, I have led brand ambassador teams at major events (CES, VidCon, and more), managed inventory and reporting, and partnered with corporate teams to ensure compliant, results-driven activations.…I'm Ranella Ferrer, an independent and hardworking professional with over ten years of experience delivering excellent customer service. I thrive in fast-paced environments and excel at coordinating teams, training staff, and driving customer-focused activations. Fluent in English and Tagalog, I have led brand ambassador teams at major events (CES, VidCon, and more), managed inventory and reporting, and partnered with corporate teams to ensure compliant, results-driven activations.

Available to hire

I’m Ranella Ferrer, an independent and hardworking professional with over ten years of experience delivering excellent customer service. I thrive in fast-paced environments and excel at coordinating teams, training staff, and driving customer-focused activations.

Fluent in English and Tagalog, I have led brand ambassador teams at major events (CES, VidCon, and more), managed inventory and reporting, and partnered with corporate teams to ensure compliant, results-driven activations.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Tagalog

Fluent

Work Experience

Team Lead – Essentia & San Pellegrino Brand Activations at Essentia & San Pellegrino

March 1, 2023 - March 1, 2025

Supervised a team of brand ambassadors at high-traffic markets and events; trained new hires on product knowledge and brand voice; collected and submitted daily/weekly performance reports; maintained spreadsheets on team activity and consumer interactions; oversaw inventory and event prep; evaluated activation effectiveness; coordinated with corporate partners to ensure smooth execution.

Lead Representative – CES Convention (Oculus) at CES Convention – Oculus

January 1, 2020 - December 31, 2020

Represented Oculus at CES; led activation efforts, facilitated partner communications, and supported on-site brand messaging.

Staff Training & Inventory – Samsung at Samsung

January 1, 2019 - December 31, 2019

Attended 4-day training, assisted manager with inventory, trained staff on Samsung products, organized team schedule and daily sales results, provided excellent service to customers.

Brand Ambassador Team Lead – Blackberry Tour at Blackberry Tour

January 1, 2018 - December 31, 2018

Assisted in managing 8 Brand Ambassadors; scheduled in-store demos; trained staff on selling key points.

Event Staff – KIA 2014 VidCon at KIA VidCon 2014

January 1, 2014 - December 31, 2014

Led event staffing for VidCon in Anaheim; supported on-site activation.

Data Specialist – GTA Travelport at GTA Travelport

January 1, 2012 - February 1, 2013

Compiled, sorted and verified data; entered data; maintained logs; resolved data entry errors.