Medical Biller and Coder at Hobart Eye Surgeons

Processed medical claims using advanced billing software, ensuring compliance with insurance guidelines and HIPAA rules. Reviewed patient records for accuracy, resolved discrepancies with providers and insurers, and kept current on coding regulations to ensure accurate billing. Scanned and uploaded records into the EMR system, and followed up with staff on missing information. Transcribed and entered patient data into electronic systems, supporting smooth claims submission and timely reimbursements.

Surgical Booking Supervisor at Hobart Eye Surgeons

Oversaw daily department operations, coordinating with physicians and nursing staff to streamline patient flow and timely completion of outpatient procedures. Maintained electronic health records for accuracy and regulatory compliance; trained new team members on scheduling systems and best practices for efficient workflow. Educated patients on pre-surgery requirements; managed planning, scheduling, and coordination of outpatient procedures; acted as a liaison between patients, insurers, and the surgical team to secure necessary authorizations. Conducted performance evaluations and coached junior staff on protocols.