Michelle Angela M. Ferrer

Sales Support Administrator at Aktivo Labs

Coordinate introductory calls and pitches with insurers, health providers, and strategic partners; manage executive calendar and cross-timezone scheduling; maintain deal pipelines in HubSpot; deliver weekly/quarterly performance reports; act as primary contact for key accounts; arrange event coordination for major industry conferences; perform market research and pipeline expansion.

Sales Lead Researcher at Canibuild

Collect and evaluate potential sales opportunities; research, qualify viable leads using ZoomInfo, Hunter, Snov.io; update HubSpot with new leads and qualifying data; provide regular feedback to sales team on leads and potential customers.

Lead Generation Specialist at Sprout Solutions

Prospect via email, social media, and LinkedIn; distribute fresh leads monthly; maintain healthy lead pipeline with valid information; manage multiple projects and engage at all target levels up to C-suite.

Lead Generation Specialist at BlackPoint - IT Services

Source new prospects with LinkedIn and provided lists; document and manage sales activities and opportunities in HubSpot; collect prospect information via eGrabber, Snov.io, and Hunter; identify opportunities and nurture relationships across organizational levels.

Sales Executive at The Picasso Boutique Serviced Residences

Identify and pursue new sales opportunities through cold calling, networking, and social media; set up meetings, conduct needs assessments, deliver presentations; negotiate/close deals and handle objections; conduct market research to identify selling possibilities and customer needs; collaborate with team to achieve targets.

Reservations Sales Specialist (North America Brands) at InterContinental Hotels Group (IHG)

Meet or exceed revenue, conversion, and guest satisfaction targets; build rapport with guests; navigate multiple systems (IRIS, CEM) to provide enhanced guest experience; manage time and schedules; contribute to loyalty through personalized service.

Executive and Sales Admin Assistant at NCH Philippines Inc.

Prepare weekly expense reports, financial statements, invoice letters, and attendance reports; answer and route calls and emails; plan and organize events; take minutes; arrange travel and accommodation; represent executive in meetings when needed; manage office supplies.

Receptionist, Operations at The Peninsula Manila Hotel

Handle guest reservations; greet guests, provide service, upsell hotel products and memberships; perform administrative duties such as daily sales reports and mail handling; address guest inquiries and resolve issues.