Available to hire
Hi! I’m a SUNY Brockport graduate with a Bachelor of Science degree and a strong background in management, sales, and customer service. I’m now looking for a new opportunity that aligns with my skills and passions—one that truly fulfills me and makes me excited to go to work every day. I’m eager to bring my expertise to a dynamic team where I can grow, contribute, and make a meaningful impact.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Social Media Manager at Freelance – Social Media Manager for multiple accounts (Palm Nails 417; The Foodie)
April 1, 2021 - PresentManaged multiple social media accounts for small businesses. Created and curated engaging content including photos, videos, captions, and graphics tailored to each brand voice. Developed and executed content calendars across platforms (Instagram, TikTok, YouTube, Facebook). Implemented growth strategies resulting in increased followers and brand visibility. Monitored analytics, tracked engagement and reach, and adjusted strategies to optimize performance. Engaged with followers and responded to comments to foster community. Assisted in driving new business and customer acquisition through targeted social media campaigns, promotions, and influencer collaborations.
Assistant Manager Level 2 at BoxLunch - Eastview Mall, Victor, NY
April 2, 2025 - PresentSupported Store Manager in achieving $800K+ projected annual sales. Served as hiring manager and trainer, recruiting, onboarding, and developing a high-performing, customer-focused team. Promoted new products and merchandising initiatives. Balanced delegation, customer-first selling, and loss prevention strategies. Analyzed sales data and generated reports to guide strategies and ensure targets were met. Executed merchandising plans and store promotions to maximize visual appeal and sales. Managed financial operations including daily cash deposits and weekly payroll; maintained financial integrity.
Assistant Manager at Wegmans Food Markets, Greece, NY
July 1, 2019 - November 2, 2022Delivered exceptional service to 50–200 customers per shift; handled orders, answered inquiries, and resolved concerns to ensure a positive and efficient shopping experience. Maintained a well-organized, visually appealing store and oversaw inventory and shift scheduling. Supervised operations while ensuring compliance with New York labor laws, including break schedules, overtime, and regulations for minor employees. Trained and mentored staff to foster a collaborative, accountable team environment.
Customer Service Representative at Wegmans Food Markets, Greece, NY
July 1, 2019 - November 2, 2022Delivered exceptional service to 50–200 customers per shift; handled inquiries, processed orders, and resolved concerns to ensure a positive and efficient shopping experience. Maintained a well-organized store appearance and assisted with front-end customer service.
Assistant Manager at Cherry Hill Programs, Henrietta, NY
April 1, 2016 - December 31, 2019Maintained organized inventory and curated seasonal merchandise displays to enhance the customer experience and drive sales. Processed POS transactions including cash handling, credit card payments, returns, and refunds. Provided a fun, memorable experience for children and families by assisting with photos and seasonal guest interactions. Managed photo sessions, supervised staff, trained and mentored employees, opened and closed the store, and managed nightly cash deposits and secure bank transfers.
Education
B.S. in Communications and Marketing at SUNY College at Brockport
January 11, 2030 - January 14, 2026A.S. in Liberal Arts at Monroe Community College
January 11, 2030 - January 14, 2026Qualifications
Industry Experience
Retail, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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