I am a versatile professional with a background as a Social Media Manager, General Virtual Assistant, and Licensed Professional Teacher. I excel in content creation, online engagement, administrative support, and clear communication. I am highly organized, adaptable, and detail-oriented, with a strong educational foundation that enhances professionalism, client coordination, and results-driven digital and virtual support services. I plan, create, and schedule engaging content across social media platforms, manage online presence, analyze performance metrics, and implement strategies to grow audience engagement and brand awareness. I have experience managing Instagram, Facebook, and TikTok, initiating outreach to prospective or existing customers to promote products or services, conducting surveys, generating leads, and following up on accounts while accurately documenting interactions.

Nylson James Villaflor

I am a versatile professional with a background as a Social Media Manager, General Virtual Assistant, and Licensed Professional Teacher. I excel in content creation, online engagement, administrative support, and clear communication. I am highly organized, adaptable, and detail-oriented, with a strong educational foundation that enhances professionalism, client coordination, and results-driven digital and virtual support services. I plan, create, and schedule engaging content across social media platforms, manage online presence, analyze performance metrics, and implement strategies to grow audience engagement and brand awareness. I have experience managing Instagram, Facebook, and TikTok, initiating outreach to prospective or existing customers to promote products or services, conducting surveys, generating leads, and following up on accounts while accurately documenting interactions.

Available to hire

I am a versatile professional with a background as a Social Media Manager, General Virtual Assistant, and Licensed Professional Teacher. I excel in content creation, online engagement, administrative support, and clear communication. I am highly organized, adaptable, and detail-oriented, with a strong educational foundation that enhances professionalism, client coordination, and results-driven digital and virtual support services. I plan, create, and schedule engaging content across social media platforms, manage online presence, analyze performance metrics, and implement strategies to grow audience engagement and brand awareness. I have experience managing Instagram, Facebook, and TikTok, initiating outreach to prospective or existing customers to promote products or services, conducting surveys, generating leads, and following up on accounts while accurately documenting interactions.

See more

Language

English
Fluent

Work Experience

Call Center Agent / Customer Service Representative
January 1, 2017 - December 31, 2021
Handled customer inquiries via phone, email, and chat; provided information, resolved issues, and documented interactions to meet targets.
Social Media Manager / General Virtual Assistant
January 1, 2024 - Present
Planned, created, and scheduled engaging content across social media platforms; managed online presence, analyzed metrics, and implemented strategies to grow audience engagement and brand awareness; provided remote administrative and technical support such as email management, scheduling, data entry, and customer communication.
Productivity Coach at Angel Gold - Author and Coach
January 1, 2024 - Present
Coaching and productivity strategy development; client engagement and task planning to improve efficiency.

Education

Bachelor of Secondary Education at Cagayan de Oro College
January 1, 2016 - December 31, 2018

Qualifications

Master of Arts in Teaching English
January 1, 2020 - December 31, 2025
Licensed Professional Teacher
January 11, 2030 - January 14, 2026
Bachelor of Secondary Education, Major in English
January 11, 2030 - February 5, 2026
Master of Arts in Teaching English
January 11, 2030 - February 5, 2026
Licensed Professional Teacher
January 11, 2030 - February 5, 2026

Industry Experience

Education, Media & Entertainment, Professional Services