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Hi, I’m Alexandra Ion. I am a detail-oriented professional with several years of experience in structured, process-driven roles across finance, operations and data accuracy. I have supported billing, order-to-cash, and back-office processes in fast-paced environments in Romania, including remote work. I’m fluent in English and French and comfortable collaborating with international teams to ensure data integrity and compliance. Driven by clear processes, thorough data validation, and quality-focused workflows, I enjoy turning complex information into actionable insights. My experience spans client service, content review, and back-office support, with a proven track record of meeting deadlines and maintaining high attention to detail in repetitive tasks.…Hi, I’m Alexandra Ion. I am a detail-oriented professional with several years of experience in structured, process-driven roles across finance, operations and data accuracy. I have supported billing, order-to-cash, and back-office processes in fast-paced environments in Romania, including remote work. I’m fluent in English and French and comfortable collaborating with international teams to ensure data integrity and compliance. Driven by clear processes, thorough data validation, and quality-focused workflows, I enjoy turning complex information into actionable insights. My experience spans client service, content review, and back-office support, with a proven track record of meeting deadlines and maintaining high attention to detail in repetitive tasks.

Alexandra Ion

Data Analyst, Content Creator, Content Designer, +2

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Hi, I’m Alexandra Ion. I am a detail-oriented professional with several years of experience in structured, process-driven roles across finance, operations and data accuracy. I have supported billing, order-to-cash, and back-office processes in fast-paced environments in Romania, including remote work. I’m fluent in English and French and comfortable collaborating with international teams to ensure data integrity and compliance. Driven by clear processes, thorough data validation, and quality-focused workflows, I enjoy turning complex information into actionable insights. My experience spans client service, content review, and back-office support, with a proven track record of meeting deadlines and maintaining high attention to detail in repetitive tasks.…Hi, I’m Alexandra Ion. I am a detail-oriented professional with several years of experience in structured, process-driven roles across finance, operations and data accuracy. I have supported billing, order-to-cash, and back-office processes in fast-paced environments in Romania, including remote work. I’m fluent in English and French and comfortable collaborating with international teams to ensure data integrity and compliance. Driven by clear processes, thorough data validation, and quality-focused workflows, I enjoy turning complex information into actionable insights. My experience spans client service, content review, and back-office support, with a proven track record of meeting deadlines and maintaining high attention to detail in repetitive tasks.

Available to hire

Hi, I’m Alexandra Ion. I am a detail-oriented professional with several years of experience in structured, process-driven roles across finance, operations and data accuracy. I have supported billing, order-to-cash, and back-office processes in fast-paced environments in Romania, including remote work. I’m fluent in English and French and comfortable collaborating with international teams to ensure data integrity and compliance.

Driven by clear processes, thorough data validation, and quality-focused workflows, I enjoy turning complex information into actionable insights. My experience spans client service, content review, and back-office support, with a proven track record of meeting deadlines and maintaining high attention to detail in repetitive tasks.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

French

Advanced

Spanish; Castilian

Intermediate

Work Experience

Billing Analyst at DKV Euro Service Romania

March 2, 2022 - December 2, 2025

Monitoring and error handling of electronic transactions; verification and processing of invoices received from suppliers, including tracking discrepancies in the sales cost verification procedure (WEDP); identification, analysis and communication of billing issues within internal teams and DKV suppliers; responsibility for data management, focusing on pricing data.

Order Management Specialist with French at Hewlett Packard Enterprise

August 1, 2018 - April 1, 2021

Reviewed and analyzed customer requests and system-generated data in French to ensure accuracy and compliance with internal guidelines. Evaluated order information across multiple platforms (Salesforce, SAP) to identify inconsistencies; supported order processing and ensured data integrity.

Senior Analyst, Order To Cash at British American Tobacco Romania

March 1, 2017 - August 1, 2018

Verified financial and operational data to ensure correctness, consistency and policy compliance. Performed detailed checks and reconciliations to identify errors, risks or mismatches. Followed predefined guidelines and workflows to support quality and accuracy across processes.

Customer Support and Content Review at TELUS International

April 1, 2015 - March 1, 2017

Evaluated multilingual content and user interactions to ensure clarity, appropriateness, and alignment with platform rules. Reviewed written and conversational content for quality, tone and accuracy. Applied internal moderation guidelines to identify potential risks and escalate when required. Maintained high attention to detail in repetitive, rule-based tasks and made quality-driven decisions using predefined evaluation criteria and platform policies.

Back-Office Agent at Telekom

January 1, 2005 - January 1, 2008

Processed and reviewed customer-related data and requests in structured systems. Ensured data accuracy and consistency across records and internal platforms. Followed standardized procedures and quality benchmarks. Supported back-office operations requiring precision and reliability.