Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I’m Batrisyia Najla binti Mohd Hani, a versatile content professional with a foundation in international business and culinary arts. I’ve led a team of seven content creators, shaped campaigns, and helped brands grow engagement across platforms while keeping brand messaging consistent and on schedule. I’m known for practical collaboration, data-informed decision making, and turning ideas into measurable content outcomes. I’m open to new ideas, eager to learn, and enjoy working with cross-functional teams to achieve shared goals.…Hello! I’m Batrisyia Najla binti Mohd Hani, a versatile content professional with a foundation in international business and culinary arts. I’ve led a team of seven content creators, shaped campaigns, and helped brands grow engagement across platforms while keeping brand messaging consistent and on schedule. I’m known for practical collaboration, data-informed decision making, and turning ideas into measurable content outcomes. I’m open to new ideas, eager to learn, and enjoy working with cross-functional teams to achieve shared goals.

Batrisyia Najla binti Mohd Hani

Content Creator, Content Producer, Content Designer, +2





Hello! I’m Batrisyia Najla binti Mohd Hani, a versatile content professional with a foundation in international business and culinary arts. I’ve led a team of seven content creators, shaped campaigns, and helped brands grow engagement across platforms while keeping brand messaging consistent and on schedule. I’m known for practical collaboration, data-informed decision making, and turning ideas into measurable content outcomes. I’m open to new ideas, eager to learn, and enjoy working with cross-functional teams to achieve shared goals.…Hello! I’m Batrisyia Najla binti Mohd Hani, a versatile content professional with a foundation in international business and culinary arts. I’ve led a team of seven content creators, shaped campaigns, and helped brands grow engagement across platforms while keeping brand messaging consistent and on schedule. I’m known for practical collaboration, data-informed decision making, and turning ideas into measurable content outcomes. I’m open to new ideas, eager to learn, and enjoy working with cross-functional teams to achieve shared goals.

Available to hire

Hello! I’m Batrisyia Najla binti Mohd Hani, a versatile content professional with a foundation in international business and culinary arts. I’ve led a team of seven content creators, shaped campaigns, and helped brands grow engagement across platforms while keeping brand messaging consistent and on schedule. I’m known for practical collaboration, data-informed decision making, and turning ideas into measurable content outcomes.

I’m open to new ideas, eager to learn, and enjoy working with cross-functional teams to achieve shared goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

Malay

Fluent

English

Advanced

Work Experience

Business Processing Associate at IA Shared Services Sdn. Bhd. (New Zealand Operation)

February 1, 2024 - June 1, 2024

Process and manage insurance applications, cancellations, policy changes, and change of payment details. Review documents for accuracy and completeness; enter data into designated insurance systems and maintain accurate records. Respond to inquiries from clients, agents and servicing advisers regarding policy information status and provide timely and professional customer support. Ensure all processes/documentation comply with regulatory standards and conduct quality checks on processed documents to identify and correct errors. Communicate effectively with team members and management to resolve issues and improve processes. Handle incoming service inquiries promptly and effectively, taking full responsibility for addressing clients' inquiries.