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Hello, I'm Paolo Arca, an Italian IT professional currently based in South Africa. I specialise in functional analysis, delivery coordination, and cross-functional leadership for large telco platforms, coordinating offshore resources and ensuring production continuity across multiple geographies. I thrive in fast-paced, distributed environments, excel at stakeholder alignment and conflict resolution, and enjoy applying tech leadership to real-world business challenges. Outside work, I’m passionate about cross-cultural collaboration, wildlife conservation, and digital solutions for tourism SMEs.…Hello, I'm Paolo Arca, an Italian IT professional currently based in South Africa. I specialise in functional analysis, delivery coordination, and cross-functional leadership for large telco platforms, coordinating offshore resources and ensuring production continuity across multiple geographies. I thrive in fast-paced, distributed environments, excel at stakeholder alignment and conflict resolution, and enjoy applying tech leadership to real-world business challenges. Outside work, I’m passionate about cross-cultural collaboration, wildlife conservation, and digital solutions for tourism SMEs.

Paolo Arca

Project Manager, Developer, Product Designer, +2

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Hello, I'm Paolo Arca, an Italian IT professional currently based in South Africa. I specialise in functional analysis, delivery coordination, and cross-functional leadership for large telco platforms, coordinating offshore resources and ensuring production continuity across multiple geographies. I thrive in fast-paced, distributed environments, excel at stakeholder alignment and conflict resolution, and enjoy applying tech leadership to real-world business challenges. Outside work, I’m passionate about cross-cultural collaboration, wildlife conservation, and digital solutions for tourism SMEs.…Hello, I'm Paolo Arca, an Italian IT professional currently based in South Africa. I specialise in functional analysis, delivery coordination, and cross-functional leadership for large telco platforms, coordinating offshore resources and ensuring production continuity across multiple geographies. I thrive in fast-paced, distributed environments, excel at stakeholder alignment and conflict resolution, and enjoy applying tech leadership to real-world business challenges. Outside work, I’m passionate about cross-cultural collaboration, wildlife conservation, and digital solutions for tourism SMEs.

Available to hire

Hello, I’m Paolo Arca, an Italian IT professional currently based in South Africa. I specialise in functional analysis, delivery coordination, and cross-functional leadership for large telco platforms, coordinating offshore resources and ensuring production continuity across multiple geographies.

I thrive in fast-paced, distributed environments, excel at stakeholder alignment and conflict resolution, and enjoy applying tech leadership to real-world business challenges. Outside work, I’m passionate about cross-cultural collaboration, wildlife conservation, and digital solutions for tourism SMEs.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Fluent

Portuguese

Fluent

Spanish; Castilian

Advanced

Work Experience

Functional Analyst & Delivery Coordinator at IBM

September 1, 2021 - December 31, 2025

Led cross-functional coordination for major initiatives across multiple mission-critical platforms for Vodafone Italy and Fastweb Spa. Served as Single Point Of Contact for the Global Delivery Team, allocated Indian offshore resources across analysis, development, and testing streams, and supported production monitoring and continuity across geographically distributed teams.

Lead Delivery Coordinator at Sistemi Informativi S.R.L. (Client: IBM)

January 1, 2019 - August 31, 2021

Senior liaison between IBM Italy and offshore teams, overseeing end-to-end delivery, guiding test execution and documentation practices, and aligning milestones with evolving project demands; contributed to data governance and production issue resolution.

Senior Technical Analyst at Wideside S.R.L. (Client: IBM/Vodafone Italy)

May 1, 2013 - December 31, 2018

Technical lead for Vodafone Dealer Station and Smart Sales platforms, coordinating offshore resources, leading test design and execution, and driving adherence to delivery milestones and quality standards across multi-national teams.

Technical Analyst & SPOC at Sistemi Informativi S.R.L. (Client: IBM Italy)

April 1, 2012 - April 30, 2013

Reference point for the Global Delivery Team, mentored offshore resources, supported test cases and documentation, and contributed to production issue resolution and release readiness.

Informatics Consultant at Finsoft S.R.L. (Client: Vodafone Italy)

October 1, 2007 - March 31, 2012

Tester and integration specialist contributing to mission-critical Vodafone projects; authored test cases, managed defect lifecycle, and supported production monitoring and release readiness.

Informatics Consultant at Accenture Technology Solutions (Client: ENSI Group / H3G Italy)

May 1, 2006 - September 30, 2006

Analysis group contributor on EAI-BSS initiatives, supporting IT system alignment, and offshore collaboration during a focused engagement.