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Hello, I’m Mebbery Utomobong Sampson. I’m a results-oriented Virtual Assistant and Administrative Professional with cross-sector experience supporting executives with scheduling, confidential documentation, and remote operations. I’m proficient at managing high-priority inboxes, CRM systems, and digital workflows with accuracy. I’m trusted to handle sensitive information, maintain operational continuity, and deliver clean, independent work consistently. I excel at adapting to diverse environments, coordinating details across teams, and delivering reliable administrative support in a friendly, proactive manner. My approach combines strong organizational skills with clear communication to help leaders stay focused on strategic priorities while I manage day-to-day tasks efficiently.…Hello, I’m Mebbery Utomobong Sampson. I’m a results-oriented Virtual Assistant and Administrative Professional with cross-sector experience supporting executives with scheduling, confidential documentation, and remote operations. I’m proficient at managing high-priority inboxes, CRM systems, and digital workflows with accuracy. I’m trusted to handle sensitive information, maintain operational continuity, and deliver clean, independent work consistently. I excel at adapting to diverse environments, coordinating details across teams, and delivering reliable administrative support in a friendly, proactive manner. My approach combines strong organizational skills with clear communication to help leaders stay focused on strategic priorities while I manage day-to-day tasks efficiently.

Mebbery Utomobong Sampson

Project Manager, Web Designer, Graphic Designer

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Hello, I’m Mebbery Utomobong Sampson. I’m a results-oriented Virtual Assistant and Administrative Professional with cross-sector experience supporting executives with scheduling, confidential documentation, and remote operations. I’m proficient at managing high-priority inboxes, CRM systems, and digital workflows with accuracy. I’m trusted to handle sensitive information, maintain operational continuity, and deliver clean, independent work consistently. I excel at adapting to diverse environments, coordinating details across teams, and delivering reliable administrative support in a friendly, proactive manner. My approach combines strong organizational skills with clear communication to help leaders stay focused on strategic priorities while I manage day-to-day tasks efficiently.…Hello, I’m Mebbery Utomobong Sampson. I’m a results-oriented Virtual Assistant and Administrative Professional with cross-sector experience supporting executives with scheduling, confidential documentation, and remote operations. I’m proficient at managing high-priority inboxes, CRM systems, and digital workflows with accuracy. I’m trusted to handle sensitive information, maintain operational continuity, and deliver clean, independent work consistently. I excel at adapting to diverse environments, coordinating details across teams, and delivering reliable administrative support in a friendly, proactive manner. My approach combines strong organizational skills with clear communication to help leaders stay focused on strategic priorities while I manage day-to-day tasks efficiently.

Available to hire

Hello, I’m Mebbery Utomobong Sampson. I’m a results-oriented Virtual Assistant and Administrative Professional with cross-sector experience supporting executives with scheduling, confidential documentation, and remote operations. I’m proficient at managing high-priority inboxes, CRM systems, and digital workflows with accuracy. I’m trusted to handle sensitive information, maintain operational continuity, and deliver clean, independent work consistently.

I excel at adapting to diverse environments, coordinating details across teams, and delivering reliable administrative support in a friendly, proactive manner. My approach combines strong organizational skills with clear communication to help leaders stay focused on strategic priorities while I manage day-to-day tasks efficiently.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Work Experience

Google Drive and Administrative Support Specialist at Eden City Real Estate

January 1, 2026 - March 1, 2026

Built and maintained a structured Google Drive filing system for a real estate agent, reducing document retrieval time and improving workflow efficiency. Created clearly labelled folder hierarchies for client files, contracts, property listings, and transaction records to ensure easy access and accurate recordkeeping. Supported day-to-day administrative operations remotely, demonstrating reliability and self-management in a virtual work environment.

PDF Forms Specialist at Marymount Group of Schools

July 1, 2025 - February 1, 2025

Designed interactive fillable PDF forms with editable fields, checkboxes, and dropdown menus to digitise administrative data collection. Streamlined document processing workflows, reducing manual paperwork and improving turnaround time for school administrative tasks.

Customer Service Representative at Training and Certification, Digital Witch

February 1, 2025 - April 1, 2025

Completed intensive virtual training in customer support best practices, covering ticket handling, escalation procedures, and service-level expectations. Practised responding to customer inquiries professionally and within target response times across email and chat channels. Trained on CRM platforms, inbox management tools, calendar scheduling, and data entry workflows for remote support environments.

Customer Service Representative (Training & Certification) at Digital Witch

February 1, 2025 - April 1, 2025

Completed intensive training in customer service best practices; handled customer inquiries and provided timely, professional responses; learned CRM usage, ticket handling, and customer issue resolution.

Client Services and Administrative Coordinator at Topnotch Interiors

August 1, 2023 - December 1, 2025

Managed client consultations, appointment scheduling, and follow-up communications, maintaining a high standard of customer experience. Maintained detailed records of project progress, client preferences, and expenses using spreadsheets and shared drives.

Interior / Exterior Decorator at Self-Employed

August 1, 2023 - Present

Managed client consultations and project coordination; scheduled appointments and maintained records of projects, expenses, and client preferences.

Sales and Customer Relations Executive at Kingdom Partners Integrated Resources

January 1, 2020 - July 1, 2023

Built and maintained a portfolio of client relationships, contributing to improved customer retention and satisfaction scores. Handled inbound customer inquiries, resolved complaints, and ensured consistent quality of service delivery. Managed CRM data entry and maintenance (contact records, sales reports, client documentation) to support accurate pipeline tracking. Conducted market research to identify new sales opportunities and supported lead generation efforts.

Sales Executive at Kingdom Partners Integrated Resources

January 1, 2020 - July 1, 2023

Built and maintained strong customer relationships to improve retention and satisfaction; handled inquiries and complaints; conducted market research, prepared and delivered sales presentations, and supported lead generation; managed CRM data and documentation; performed credit checks and loan documentation; oversaw loan disbursement processes and coordinated with internal teams to meet sales and compliance goals.

Medical Administrative Assistant at Delta State Contributory Health Commission, NYSC

December 1, 2018 - December 1, 2019

Coordinated communication between patients, clinicians, and insurance providers, ensuring timely and accurate information flow. Scheduled appointments, managed patient follow-up calls, and handled a high volume of administrative enquiries daily. Processed medical billing, insurance claims, and prior authorisations, maintaining accuracy and compliance with HIPAA/GDPR data protection standards. Performed general administrative tasks including data entry, inbox management, and filing to support clinic operations.

Liaison Medical Administrative Assistant (NYSC) at Delta State Contributory Health Commission (DSCHC)

December 1, 2018 - December 1, 2019

Performed administrative duties including data entry, email management, and record keeping; managed patient medical records and ensured confidentiality; coordinated communication between patients, healthcare providers, and insurance companies; handled inbound/outbound calls, appointment scheduling, and follow-ups; assisted with medical billing, insurance claims, and prior authorizations; utilized EMR systems such as Cerner, Epic, and Athena Health.

Front Desk Officer at Mc Nero Hotel and Suites

July 1, 2015 - August 1, 2016

Managed guest check-in and check-out procedures; handled reservations, cancellations, and room assignments; responded to guest inquiries via phone and email; processed payments and maintained accurate guest records; coordinated with housekeeping and other departments for smooth operations; provided concierge services including transportation and guest requests.