I'm Chiamaka Iheoma Ahaneku, a purpose-driven executive focused on applying my skills to boost productivity and customer satisfaction. I excel at aligning people, processes, and data to deliver measurable results. I thrive in cross-functional environments and enjoy transforming ideas into actionable plans that drive growth and efficiency. With a strong background spanning HR, operations, logistics, and customer service, I am comfortable leading teams, coordinating complex tasks, and delivering on objectives. I am committed to continuous learning and contributing positively to organizational success.

Chiamaka Iheoma Ahaneku

I'm Chiamaka Iheoma Ahaneku, a purpose-driven executive focused on applying my skills to boost productivity and customer satisfaction. I excel at aligning people, processes, and data to deliver measurable results. I thrive in cross-functional environments and enjoy transforming ideas into actionable plans that drive growth and efficiency. With a strong background spanning HR, operations, logistics, and customer service, I am comfortable leading teams, coordinating complex tasks, and delivering on objectives. I am committed to continuous learning and contributing positively to organizational success.

Available to hire

I’m Chiamaka Iheoma Ahaneku, a purpose-driven executive focused on applying my skills to boost productivity and customer satisfaction. I excel at aligning people, processes, and data to deliver measurable results. I thrive in cross-functional environments and enjoy transforming ideas into actionable plans that drive growth and efficiency.

With a strong background spanning HR, operations, logistics, and customer service, I am comfortable leading teams, coordinating complex tasks, and delivering on objectives. I am committed to continuous learning and contributing positively to organizational success.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Production Admin at ISS Tyneham
January 1, 2025 - Present
Support and coordinate the production process, ensuring smooth operations. Manage scheduling, budgeting, quality control, and documentation. Handle administrative tasks, facilitate communication, and provide support to the production team.
Logistics Processor at ID Logistics, Northampton
January 1, 2023 - January 1, 2025
Work towards meeting and exceeding productivity targets. Maintain attention to customer details to enhance satisfaction. Manage inventory replenishment and office items, stock checks, and data entry for tracking. Package and arrange garments, supporting loading and delivery processes.
Call Centre Services at Nova-croft, Northampton
January 1, 2023 - Present
Manage customer interactions, address enquiries and provide solutions. Process orders and payments while handling complaints, identify customer needs, and build strong relationships to improve customer experience.
Breakfast Hostess at Radisson Blu Hotel, Cardiff
January 1, 2022 - January 1, 2023
Welcome guests, provide assistance, and coordinate with staff to ensure prompt, quality service. Collaborate with the team to maintain top-notch venue standards and work with the chef to ensure all schedule requirements are met.
Receptionist / Customer Service Advisor at Despec Global Ventures Ltd.
January 1, 2018 - January 1, 2022
Develop seamless clerical duties, manage schedules of key leadership and promote reliable customer-centered strategies to boost satisfaction. Provide administrative support, front desk management, and financial/communication workflow.
Sales Executive at Union Bank Plc
January 1, 2017 - January 1, 2018
Maintain excellent client relationships, manage financial portfolios, set and pursue sales goals, and generate leads. Conduct market research and communicate insights to management.
Industrial Attachment Intern at Nigerian Communication Satellite Limited
January 1, 2010 - January 1, 2010
Industrial attachment focusing on exposure to telecommunications infrastructure and related operations.

Education

MSc, Human Resources Management at Liverpool John Moores University
January 1, 2023 - January 1, 2025
MSc, Project Management Technology at Federal University of Technology, Owerri
January 1, 2020 - January 1, 2023
PGD, Project Management Technology at Federal University of Technology, Owerri
January 1, 2012 - January 1, 2014
BSc, Project Management Technology at Federal University of Technology, Minna
January 1, 2006 - January 1, 2012

Qualifications

Cisco Certified Network Associate (CCNA)
January 1, 2012 - January 14, 2026
International Project Management Professionals (IPMP)
January 1, 2013 - January 14, 2026
Diploma in Data Processing
January 1, 2013 - January 1, 2013
Food Hygiene Level 2
January 1, 2022 - January 14, 2026

Industry Experience

Travel & Hospitality, Financial Services, Transportation & Logistics, Professional Services, Education, Retail