Hi, I’m Luíza, a highly organized and proactive administrative professional with 3+ years of experience supporting teams and managers in international, remote-friendly environments. I have a strong background in B2B admin support, research, documentation, and internal communication. I excel at managing structured records, tracking activities, and supporting outreach and digital tools with a high level of accuracy, autonomy, and professionalism. I have built a solid foundation in customer-facing and administrative roles, coordinating schedules, records, and daily operations, and I pride myself on delivering friendly, clear information to clients, colleagues, and managers.

Hi, I’m Luíza, a highly organized and proactive administrative professional with 3+ years of experience supporting teams and managers in international, remote-friendly environments. I have a strong background in B2B admin support, research, documentation, and internal communication. I excel at managing structured records, tracking activities, and supporting outreach and digital tools with a high level of accuracy, autonomy, and professionalism. I have built a solid foundation in customer-facing and administrative roles, coordinating schedules, records, and daily operations, and I pride myself on delivering friendly, clear information to clients, colleagues, and managers.

Available to hire

Hi, I’m Luíza, a highly organized and proactive administrative professional with 3+ years of experience supporting teams and managers in international, remote-friendly environments. I have a strong background in B2B admin support, research, documentation, and internal communication.

I excel at managing structured records, tracking activities, and supporting outreach and digital tools with a high level of accuracy, autonomy, and professionalism. I have built a solid foundation in customer-facing and administrative roles, coordinating schedules, records, and daily operations, and I pride myself on delivering friendly, clear information to clients, colleagues, and managers.

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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Office Manager at New Work SE
March 1, 2023 - November 1, 2024
Managed office operations across Porto offices, coordinating internal and external communications, HR information (leaves, vacations, allowances), office processes, travel requests, IT/help desk guidance, and cross-office resources. Led weekly All Hands meetings (~100 employees), prepared agendas, consolidated updates, and documented key takeaways. Coordinated internal and external events, aligned with stakeholders, and defined timelines and logistics. Implemented process and documentation improvements to increase efficiency and reduce repetitive inquiries.
Junior Office Manager at New Work SE
April 1, 2022 - February 1, 2023
Supported day-to-day office management, maintained accurate records and documentation using Confluence, Jira, and MS 365; ensured consistency and easy access. Organized and hosted weekly All Hands meetings, prepared agendas, and tracked action items.
Intern Office Assistant at New Work SE
December 1, 2021 - March 1, 2022
Performed desk research and information structuring; documented processes and internal communications. Assisted with HR and admin tasks, travel requests, expense reporting, and general office coordination.
Receptionist & Sales Consultant at Easy Fit Fitness, Brazil
January 1, 2014 - January 1, 2017
Provided friendly front-desk support, managed daily operations, and contributed to sales through client inquiries and onboarding; supported administrative tasks and scheduling.
Secretary at Prosense Fisioterapia Neurológica, Brazil
January 1, 2018 - September 1, 2018
Administrative support in a clinical setting, including scheduling, records management, and patient liaison.
Dental Assistant at Premier Dental Center, Portugal
October 1, 2019 - August 1, 2020
Assisted dental team with patient care, charting, and clinic coordination.
Office Manager at New York SE
March 1, 2023 - November 30, 2024
Led office operations for an international team, handling invoicing, expense reporting, budgeting, purchase coordination, HR operations, IT support, internal communications, and documentation. Coordinated weekly All Hands meetings and internal/external events for ~100 employees. Maintained structured workflows using Excel, Outlook, Word, PowerPoint, and Microsoft 365; collaborated with multiple teams and external vendors to ensure smooth daily operations.
Junior Office Manager at New York SE
April 1, 2022 - February 28, 2023
Supported daily office operations, scheduling, vendor coordination, and internal communications. Assisted with outreach, documentation, IT support details, and HR-related tasks; contributed to event planning and cross-team collaboration.
Intern Office Assistant at New York SE
December 1, 2021 - March 31, 2022
Provided administrative support, file management, data entry, and archiving. Assisted HR and IT teams with travel requests, expense tracking, and daily operational tasks.

Education

Bachelor in Business Communication at Instituto Superior de Contabilidade e Administração do Porto
January 1, 2021 - January 15, 2026
Higher Technical Course – Languages & Organization at Instituto Superior de Contabilidade e Administração do Porto
January 1, 2019 - January 1, 2021
Exchange Program at Cocoa Nut Creek High School, Florida, USA
January 1, 2013 - January 1, 2014
Higher Technical Course – Languages & Organization Communication at Instituto Superior de Contabilidade e Administração do Porto
January 1, 2019 - January 1, 2021
Bachelor in Business Communication at Instituto Superior de Contabilidade e Administração do Porto
January 1, 2021 - January 30, 2026
Exchange Student at Coconut Creek High School, Florida, USA
January 1, 2013 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Media & Entertainment, Other, Software & Internet