Available to hire
I am a highly organized and proactive administrative professional with over 9 years of experience in office coordination, team leadership, and client communication within a major global pharmaceutical company. I thrive on keeping operations efficient, facilitating cross-functional collaboration, and delivering reliable internal and external support.
I am fluent in English and German, with additional experience in customer-facing roles and managing diverse teams. I enjoy tackling new challenges, learning quickly, and contributing to a positive, collaborative work environment.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
Hungarian
Fluent
English
Fluent
German
Fluent
Spanish; Castilian
Beginner
Work Experience
Field Service Team Lead at Sky Systems, Inc. (SkySys)
December 1, 2024 - PresentLead and support a cross-functional team of 35 members; coordinate scheduling, onboarding, and communication for internal teams; manage inventory, organize events, and resolve team conflicts proactively; liaise with HR and leadership to ensure operational excellence.
Field Service Team Lead at Wipro Limited
June 1, 2024 - November 1, 2024Led and supported a cross-functional team of 35 members; coordinated scheduling, onboarding, and communication for internal teams; managed inventory, organized events, and resolved team conflicts proactively; liaised with HR and leadership to ensure operational excellence.
Lead Administrator at Wipro Limited
September 1, 2018 - June 1, 2024Oversaw dispatch team operations, managed schedules, and led performance tracking; Created and maintained process documentation and reporting tools (Excel, databases); Delivered training and development support to junior team members; Ensured high service levels through effective communication and task prioritization.
Quality Coordinator at Wipro Limited
September 1, 2016 - August 1, 2018Managed service ticketing, escalations, and internal scheduling processes; led laptop refresh project and maintained accurate records for asset management; Provided first-level support and liaised with stakeholders to resolve issues.
FSR Coordinator at Unisys
October 1, 2015 - August 1, 2016Provided dispatching and coordination support for a Swiss-based client; Handled appointment scheduling and incident management across departments; ensured seamless communication with users and resolution groups; prioritized urgent matters and improved process compliance.
Guide/Hostess (Internship) at Big Bus Tours
June 1, 2013 - October 1, 2014Delivered engaging tours in English and German for international tourists; managed ticket sales and maintained a welcoming customer environment; developed strong communication and interpersonal skills in a multicultural setting.
Education
BA in Judicial Administration at Eötvös Loránd University - Faculty of Law
January 1, 2022 - January 1, 2025BA in German Studies – Good qualification at Károli Gáspár University of the Hungarian Reformed Church
January 1, 2012 - January 1, 2015Tour Guide at Klebelsberg Kuno Vocational School
January 1, 2012 - January 1, 2014Qualifications
Industry Experience
Life Sciences, Healthcare, Professional Services, Computers & Electronics, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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