Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a friendly, service-driven professional with experience supporting customers in fast-paced, people-focused environments. I take pride in creating welcoming, clean, and safe spaces where members feel supported and motivated. I thrive at multitasking—whether it's greeting guests, answering calls, solving problems, or helping on the fitness floor. I'm a dependable team player with strong communication skills and a passion for health and wellness, and I always aim to deliver an exceptional experience for every member and guest.…I'm a friendly, service-driven professional with experience supporting customers in fast-paced, people-focused environments. I take pride in creating welcoming, clean, and safe spaces where members feel supported and motivated. I thrive at multitasking—whether it's greeting guests, answering calls, solving problems, or helping on the fitness floor. I'm a dependable team player with strong communication skills and a passion for health and wellness, and I always aim to deliver an exceptional experience for every member and guest.

Wilfred Keene

Presenter, Content Creator, Marketing Strategist, +4





I'm a friendly, service-driven professional with experience supporting customers in fast-paced, people-focused environments. I take pride in creating welcoming, clean, and safe spaces where members feel supported and motivated. I thrive at multitasking—whether it's greeting guests, answering calls, solving problems, or helping on the fitness floor. I'm a dependable team player with strong communication skills and a passion for health and wellness, and I always aim to deliver an exceptional experience for every member and guest.…I'm a friendly, service-driven professional with experience supporting customers in fast-paced, people-focused environments. I take pride in creating welcoming, clean, and safe spaces where members feel supported and motivated. I thrive at multitasking—whether it's greeting guests, answering calls, solving problems, or helping on the fitness floor. I'm a dependable team player with strong communication skills and a passion for health and wellness, and I always aim to deliver an exceptional experience for every member and guest.

Available to hire

I’m a friendly, service-driven professional with experience supporting customers in fast-paced, people-focused environments. I take pride in creating welcoming, clean, and safe spaces where members feel supported and motivated.

I thrive at multitasking—whether it’s greeting guests, answering calls, solving problems, or helping on the fitness floor. I’m a dependable team player with strong communication skills and a passion for health and wellness, and I always aim to deliver an exceptional experience for every member and guest.

Language

English

Fluent

French

Intermediate

Spanish; Castilian

Intermediate

Work Experience

Customer Service Associate at Metro Inc.

April 1, 2024 - Present

Welcomed and assisted customers with professionalism, helping them locate products, answering questions, and providing personalized recommendations to meet their needs. Handled cash register operations, including processing payments, managing returns and exchanges, and ensuring accuracy in all transactions. Responded to customer inquiries and complaints both in person and over the phone, addressing issues quickly and effectively to maintain satisfaction and loyalty. Supported daily store operations by restocking shelves, organizing product displays, and ensuring aisles remained clean, safe, and accessible.

Marketing Strategy Lead (School Project) at Thule Dog Crate

December 1, 2024 - Present

Created a comprehensive marketing plan for Thule’s dog crate product line, focusing on premium features like crash-tested durability and sleek design. Conducted a detailed SWOT analysis to evaluate strengths, weaknesses, opportunities, and threats in the market. Developed recommendations for the 4 P’s: product enhancements, premium pricing strategies, targeted distribution channels, and innovative promotional campaigns.

Marketing Strategist (School Project) at Thule Dog Crate

April 1, 2024 - December 31, 2024