Hi, I'm Moses Gathua, a results-driven sales and marketing professional with 3+ years of experience across sales, customer service, digital marketing, and coaching. I have a proven track record of generating a 40% increase in qualified leads and driving 35% organic traffic growth by leveraging consultative selling, multi-channel campaigns, and data-driven analytics. I excel at building authentic client relationships across business, sports, and technology sectors, and I run CRM systems (Salesforce, HubSpot) to keep pipelines clean and measurable. I thrive on empathetic service, disciplined execution, and adaptable strategies that meet people where they are. I enjoy mentoring teams, delivering customer-centric experiences, and turning insights into action—whether coaching swimmers, launching digital campaigns, or supporting sales initiatives.

Moses Gathua

Hi, I'm Moses Gathua, a results-driven sales and marketing professional with 3+ years of experience across sales, customer service, digital marketing, and coaching. I have a proven track record of generating a 40% increase in qualified leads and driving 35% organic traffic growth by leveraging consultative selling, multi-channel campaigns, and data-driven analytics. I excel at building authentic client relationships across business, sports, and technology sectors, and I run CRM systems (Salesforce, HubSpot) to keep pipelines clean and measurable. I thrive on empathetic service, disciplined execution, and adaptable strategies that meet people where they are. I enjoy mentoring teams, delivering customer-centric experiences, and turning insights into action—whether coaching swimmers, launching digital campaigns, or supporting sales initiatives.

Available to hire

Hi, I’m Moses Gathua, a results-driven sales and marketing professional with 3+ years of experience across sales, customer service, digital marketing, and coaching. I have a proven track record of generating a 40% increase in qualified leads and driving 35% organic traffic growth by leveraging consultative selling, multi-channel campaigns, and data-driven analytics. I excel at building authentic client relationships across business, sports, and technology sectors, and I run CRM systems (Salesforce, HubSpot) to keep pipelines clean and measurable.

I thrive on empathetic service, disciplined execution, and adaptable strategies that meet people where they are. I enjoy mentoring teams, delivering customer-centric experiences, and turning insights into action—whether coaching swimmers, launching digital campaigns, or supporting sales initiatives.

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Language

English
Fluent
Swahili
Fluent

Work Experience

Sales and Marketing Associate at Faidihr (SaaS HRIS Platform)
October 1, 2025 - Present
Generated a 40% increase in qualified leads in the first quarter through consultative outreach to 50+ weekly prospects across business, hotel, and educational sectors; built authentic relationships by addressing HR challenges. Drove 35% organic traffic growth and 28% email open rate improvement via multi-channel marketing; managed full sales pipeline in Salesforce and HubSpot with zero data discrepancies. Oversaw customer support via Zendesk, produced SEO-optimized blog content, designed marketing materials in Canva, and represented the company at industry events.
Sports Intern and Swimming Coach at Rupaz Fun and Fitness Center, Eldoret
October 1, 2023 - July 1, 2025
Coached 100+ individual clients and Rupaz Elite Swimming Team, designing personalized training programs that achieved 40% improvement in swimming proficiency within 3 months and secured victories in regional competitions through consistent, results-driven coaching. Built partnerships with 10+ local schools through relationship-focused marketing, increasing enrollment by 30% as parents witnessed real progress and concerns were addressed. Managed daily operations as first point of contact for 100+ members, handling inquiries, registrations, and concerns while maintaining strong member satisfaction.
Customer Service Representative at Rupaz Fun and Fitness Center, Eldoret
May 1, 2023 - September 1, 2023
Processed memberships and renewals contributing to a 15% subscription increase during the attachment period while resolving customer complaints with empathy, turning challenging situations into loyalty-building opportunities. Handled 100+ daily inquiries while maintaining accurate member records; coordinated events, fitness classes, and swimming schedules while supporting marketing campaigns. Recognized by management for dedication and consistency, earning promotion to full-time coaching role based on performance.

Education

Bachelor of Sports Management, Business Administration and Management at Moi University, Eldoret
January 1, 2021 - December 1, 2024
Secondary Education at Othaya Boys High School, Nyeri
January 1, 2016 - November 1, 2019

Qualifications

HubSpot Academy Digital Marketing
January 11, 2030 - January 14, 2026
HubSpot Academy Social Media Marketing
January 11, 2030 - January 14, 2026
SQL Training Certificate
August 1, 2025 - January 14, 2026
Certificate of Service
January 11, 2030 - January 14, 2026

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services