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I am a versatile professional with proven experience in the aviation and business sectors. I excel at delivering top-tier customer experiences, ensuring safety compliance, and optimizing administrative operations. I am bilingual in English and Spanish, with strong analytics, conflict resolution, and cross-cultural communication skills. I enjoy collaborating with multinational teams and thrive under pressure.…I am a versatile professional with proven experience in the aviation and business sectors. I excel at delivering top-tier customer experiences, ensuring safety compliance, and optimizing administrative operations. I am bilingual in English and Spanish, with strong analytics, conflict resolution, and cross-cultural communication skills. I enjoy collaborating with multinational teams and thrive under pressure.

Valeria Judith Martínez García

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I am a versatile professional with proven experience in the aviation and business sectors. I excel at delivering top-tier customer experiences, ensuring safety compliance, and optimizing administrative operations. I am bilingual in English and Spanish, with strong analytics, conflict resolution, and cross-cultural communication skills. I enjoy collaborating with multinational teams and thrive under pressure.…I am a versatile professional with proven experience in the aviation and business sectors. I excel at delivering top-tier customer experiences, ensuring safety compliance, and optimizing administrative operations. I am bilingual in English and Spanish, with strong analytics, conflict resolution, and cross-cultural communication skills. I enjoy collaborating with multinational teams and thrive under pressure.

Available to hire

I am a versatile professional with proven experience in the aviation and business sectors. I excel at delivering top-tier customer experiences, ensuring safety compliance, and optimizing administrative operations.

I am bilingual in English and Spanish, with strong analytics, conflict resolution, and cross-cultural communication skills. I enjoy collaborating with multinational teams and thrive under pressure.

Skills

Microsoft Excel

Experience Level

Microsoft Excel

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Senior Cabin Crew at Volaris

January 1, 2023 - Present

Ensured the safety, comfort, and well-being of passengers on flights. Delivered in-flight customer service, maintaining high customer satisfaction. Managed emergency situations and conflict resolution with professionalism and efficiency. Collaborated with multinational crew teams to uphold airline service standards.

Sales & Customer Service Representative at Concentrix

January 1, 2018 - November 30, 2020

Delivered customer support and sales services for U.S.-based clients. Consistently met and exceeded monthly sales and service targets. Ticket Counter & Passenger Assistance.