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Hi, I'm Nathalia Andrade, a detail-oriented Virtual and Administrative Assistant currently supporting remote projects in Portugal. I excel at client service, calendar management, document organization, and maintaining accurate records in fast-paced, regulated environments. I thrive in remote work, coordinating multiple projects, and delivering clear, professional communication via email and messaging platforms. My experience across companies has sharpened my organizational skills, confidentiality standards, and proactive problem-solving.…Hi, I'm Nathalia Andrade, a detail-oriented Virtual and Administrative Assistant currently supporting remote projects in Portugal. I excel at client service, calendar management, document organization, and maintaining accurate records in fast-paced, regulated environments. I thrive in remote work, coordinating multiple projects, and delivering clear, professional communication via email and messaging platforms. My experience across companies has sharpened my organizational skills, confidentiality standards, and proactive problem-solving.

Nathalia Andrade

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Hi, I'm Nathalia Andrade, a detail-oriented Virtual and Administrative Assistant currently supporting remote projects in Portugal. I excel at client service, calendar management, document organization, and maintaining accurate records in fast-paced, regulated environments. I thrive in remote work, coordinating multiple projects, and delivering clear, professional communication via email and messaging platforms. My experience across companies has sharpened my organizational skills, confidentiality standards, and proactive problem-solving.…Hi, I'm Nathalia Andrade, a detail-oriented Virtual and Administrative Assistant currently supporting remote projects in Portugal. I excel at client service, calendar management, document organization, and maintaining accurate records in fast-paced, regulated environments. I thrive in remote work, coordinating multiple projects, and delivering clear, professional communication via email and messaging platforms. My experience across companies has sharpened my organizational skills, confidentiality standards, and proactive problem-solving.

Available to hire

Hi, I’m Nathalia Andrade, a detail-oriented Virtual and Administrative Assistant currently supporting remote projects in Portugal. I excel at client service, calendar management, document organization, and maintaining accurate records in fast-paced, regulated environments.

I thrive in remote work, coordinating multiple projects, and delivering clear, professional communication via email and messaging platforms. My experience across companies has sharpened my organizational skills, confidentiality standards, and proactive problem-solving.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Beginner

Work Experience

Administrative & Digital Support at Law Firm

December 1, 2025 - Present

Provided direct client support by answering questions, clarifying procedures, and guiding clients through initial inquiries. Scheduled, rescheduled, and managed client appointments with accurate calendar coordination. Conducted client follow-ups via email and messaging platforms to confirm appointments, share reminders, and maintain engagement. Assisted in reminding clients of upcoming meetings, required documentation, and next steps in the legal process.

Administrative & Virtual Support at Freelance Projects

November 1, 2023 - November 1, 2025

Managed scheduling, follow-ups, and administrative coordination for multiple projects. Handled inbound and outbound communications via email and messaging platforms. Organized documents, spreadsheets, and contact information with high accuracy. Assisted with coordination between stakeholders to ensure timely responses and process flow.

Administrative Support at Lisd Manufactory

June 1, 2023 - September 1, 2023

Supported administrative and operational activities, ensuring organized communication and accurate information management. Maintained structured records, tracked activities, and supported reporting routines. Executed internal communication.

Sales Associate at Ricami Verônica

May 1, 2022 - May 1, 2023

Delivered personalized customer service and product demonstrations, driving sales growth. Used English and Spanish communication skills to engage with international clients.

Business Analyst (Compliance) at Deloitte

May 1, 2019 - March 1, 2022

Reviewed and classified reports related to corporate compliance in multinational companies. Translated reports (English ↔ Portuguese ↔ Spanish). Created data-driven reports with analytical insights. Conducted client training sessions on investigation tools. Managed an internal improvement project for an energy sector client.