Available to hire
Hi there! I’m Anna Ispiryan, a banking and customer support professional with 7+ years in B2B client service, account management, and daily financial operations. I’m passionate about delivering accurate data, seamless processes, and exceptional client experiences.
I’m a detail-oriented CRM power user (HubSpot) comfortable with remote collaboration using Zoom, Gmail, LinkedIn, and Upwork. I thrive in fast-paced environments and enjoy turning complex requirements into smooth workflows that satisfy clients and support teams.
Experience Level
Language
Armenian
Fluent
English
Intermediate
Russian
Intermediate
Work Experience
Senior Specialist – Corporate Customer Service at Eco Bank CJSC
January 1, 2016 - January 1, 2023Provided B2B customer support and account management services. Processed local and international (SWIFT) transactions with high accuracy and compliance. Verified client documents and financial data. Resolved client inquiries and issues, ensuring a high level of service.
Cash Operations Specialist at Eco Bank CJSC
January 1, 2010 - January 1, 2016Delivered customer service at teller desk. Processed deposits, withdrawals, and payments accurately. Ensured security and efficiency of daily cash operations.
Manager at Deluxe Dental Center
January 1, 2006 - January 1, 2007Managed scheduling, appointments, and client communication. Coordinated administrative and customer service operations. Ensured smooth daily workflow of the clinic.
Education
Master’s Degree at Armenian National Agrarian University
January 1, 2002 - January 1, 2008Secondary Education at Yerevan School No. 180 Named after Zabel Yesayan
January 1, 1992 - January 1, 2002Qualifications
Industry Experience
Financial Services, Professional Services, Software & Internet, Computers & Electronics, Other
Experience Level
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