Hi, I'm Derek Kaplan. I'm a hospitality-focused professional based in New Orleans with experience in retail, valet, kitchen, and bar support. I thrive in fast-paced environments and love helping customers have a great experience. I'm passionate about community, continually improving processes, and bringing positive energy to teams and guests. I aspire to change the world in small, meaningful ways through excellent service and creativity.

Derek Kaplan

Hi, I'm Derek Kaplan. I'm a hospitality-focused professional based in New Orleans with experience in retail, valet, kitchen, and bar support. I thrive in fast-paced environments and love helping customers have a great experience. I'm passionate about community, continually improving processes, and bringing positive energy to teams and guests. I aspire to change the world in small, meaningful ways through excellent service and creativity.

Available to hire

Hi, I’m Derek Kaplan. I’m a hospitality-focused professional based in New Orleans with experience in retail, valet, kitchen, and bar support. I thrive in fast-paced environments and love helping customers have a great experience.

I’m passionate about community, continually improving processes, and bringing positive energy to teams and guests. I aspire to change the world in small, meaningful ways through excellent service and creativity.

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Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Crew Member at Trader Joe's
January 1, 2025 - Present
Provide outstanding customer service to TJ’s customers; stock shelves with all groceries, including the freezer and cooler.
Valet Cashier at Premium Parking/ Westin Hotel
January 1, 2024 - January 1, 2025
Wrote up valet tickets; checked in vehicles to be parked. Responded to guest inquiries and requests, gave recommendations.
Dishwasher/ Prep Cook at Robert's Fresh Market
January 1, 2024 - January 1, 2024
Handled dish pit, sanitation of overall kitchen and hot bar areas. Prepped and prepared hot food in serving pans: fried chicken, fish, fries.
Barback/ Busser at Kermit's Treme Mother-in-Law Lounge
January 1, 2024 - January 1, 2024
Assist bartenders with service; set-up and breakdown for live music. Play solo jazz piano a few nights a week.
Food Service Supervisor at Boise State University
January 1, 2017 - January 1, 2019
Managed the flow of fast-paced board operations. Trained staff with focus on hospitality standards, sanitation.

Education

Associates in Journalism at College of Lake County
January 1, 2004 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services