I am a highly focused and responsible professional with a diverse background in customer service and technical support. I excel at clear communication, proactive problem solving, and building positive relationships with clients and colleagues. Over the years I have worked in roles ranging from cashier and technician to administrative staff, learning to manage schedules, handle inquiries, and support teams with dedication. I am excited to contribute to a dynamic organization that values service excellence and teamwork.

Juvenal Shegith Rajendra

I am a highly focused and responsible professional with a diverse background in customer service and technical support. I excel at clear communication, proactive problem solving, and building positive relationships with clients and colleagues. Over the years I have worked in roles ranging from cashier and technician to administrative staff, learning to manage schedules, handle inquiries, and support teams with dedication. I am excited to contribute to a dynamic organization that values service excellence and teamwork.

Available to hire

I am a highly focused and responsible professional with a diverse background in customer service and technical support. I excel at clear communication, proactive problem solving, and building positive relationships with clients and colleagues.

Over the years I have worked in roles ranging from cashier and technician to administrative staff, learning to manage schedules, handle inquiries, and support teams with dedication. I am excited to contribute to a dynamic organization that values service excellence and teamwork.

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Language

English
Advanced
Tamil
Advanced

Work Experience

Cashier & Waiter at EAT X DIGNITY
February 1, 2019 - July 1, 2019
Greeted customers, took orders, and served food and beverages; ensured customer satisfaction and delivered the optimal client service experience; recorded purchases and balanced cash.
Junior Technician at NEHREYAENTER PRISE
September 1, 2019 - October 1, 2019
Repair and maintain high-volume photocopiers; respond to service calls and schedule maintenance visits.
Customer Care Officer at CALL CENTRE
November 1, 2019 - November 1, 2019
Manage both incoming and outgoing customer calls; handle inquiries, customer complaints and support issues.
Guitar Teacher at STEPSTUITIONCENTRE
December 1, 2019 - October 1, 2021
Teach the basics of guitar playing, present theory and explain practical techniques; understand student needs and conduct coaching sessions.
Recovery Officer at VNK CEMERLANG SDN BHD
October 1, 2021 - January 1, 2023
Responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements and handling debtor enquiries.
PA of the parish priest & Administrative Staff of the Parish Office at CATHOLIC CHURCH OF ST JOSEPH
March 1, 2023 - Present
Organize church events, meetings and activities. Manage the priest’s calendar and appointments, arrange travel plans, assist with sermons/presentations, screen calls and run errands. Handle confidential information with discretion and provide administrative support.

Education

Form 5 at Dignity for Children Foundation, Kuala Lumpur
January 11, 2030 - January 14, 2026

Qualifications

All Island Tennis Winner
January 11, 2030 - January 14, 2026
Grand finalist of Harvinth Skin Fans Show (Talent show)
January 11, 2030 - January 14, 2026
Qualified to teach Guitar Lessons
January 11, 2030 - January 14, 2026
Embrace, empower and educate workshop by Microsoft Finance
January 11, 2030 - January 14, 2026
Skills training and Education program of Project B
January 11, 2030 - January 14, 2026

Industry Experience

Non-Profit Organization, Retail, Education, Professional Services, Media & Entertainment