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I am a psychology graduate with hands-on experience supporting psychosocial programs for refugees in Greece. I designed outreach strategies, managed digital documentation for case follow-up, and delivered training sessions for volunteers and community leaders. I also coordinated with multidisciplinary teams to raise awareness and ensure smooth service delivery. I am passionate about applying AI-driven solutions to enhance mental health support, education, and customer engagement. I thrive working with cross-functional teams and turning insights into practical improvements for field staff and delivery partners.…I am a psychology graduate with hands-on experience supporting psychosocial programs for refugees in Greece. I designed outreach strategies, managed digital documentation for case follow-up, and delivered training sessions for volunteers and community leaders. I also coordinated with multidisciplinary teams to raise awareness and ensure smooth service delivery. I am passionate about applying AI-driven solutions to enhance mental health support, education, and customer engagement. I thrive working with cross-functional teams and turning insights into practical improvements for field staff and delivery partners.

Vasilis Pappas

Project Manager, Community Manager, Content Producer, +4

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I am a psychology graduate with hands-on experience supporting psychosocial programs for refugees in Greece. I designed outreach strategies, managed digital documentation for case follow-up, and delivered training sessions for volunteers and community leaders. I also coordinated with multidisciplinary teams to raise awareness and ensure smooth service delivery. I am passionate about applying AI-driven solutions to enhance mental health support, education, and customer engagement. I thrive working with cross-functional teams and turning insights into practical improvements for field staff and delivery partners.…I am a psychology graduate with hands-on experience supporting psychosocial programs for refugees in Greece. I designed outreach strategies, managed digital documentation for case follow-up, and delivered training sessions for volunteers and community leaders. I also coordinated with multidisciplinary teams to raise awareness and ensure smooth service delivery. I am passionate about applying AI-driven solutions to enhance mental health support, education, and customer engagement. I thrive working with cross-functional teams and turning insights into practical improvements for field staff and delivery partners.

Available to hire

I am a psychology graduate with hands-on experience supporting psychosocial programs for refugees in Greece. I designed outreach strategies, managed digital documentation for case follow-up, and delivered training sessions for volunteers and community leaders. I also coordinated with multidisciplinary teams to raise awareness and ensure smooth service delivery.

I am passionate about applying AI-driven solutions to enhance mental health support, education, and customer engagement. I thrive working with cross-functional teams and turning insights into practical improvements for field staff and delivery partners.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Italian

Beginner

Greek, Modern

Fluent

Work Experience

Inside Sales Representative at Wolt

July 1, 2025 - Present

Responsible for driving inside sales, managing customer relationships, monitoring stock levels with partners, coordinating replenishments to avoid service gaps, and preparing weekly sales reports with insights for the field team to align outreach efforts.

Customer Service Associate at Wolt

April 2, 2024 - October 2, 2024

Experienced in operational processes and digital tools with a background in psychology and AI interests; practical experience in customer support, data organization, training, and the use of structured tools; supported coordination of outbound activities and vendor relationships.

Inside Sales Representative at Wolt

October 1, 2024 - Present

Built relationships with partner restaurants and delivery partners; monitored stock levels and replenishments to avoid service gaps; prepared weekly sales reports and shared insights with the field team; coordinated with delivery partners to quickly resolve operational issues; supported demand for new diabetes-care products and commercial offers.