Tricie Faye Sumagaysay

Language

English
Fluent
Tagalog
Advanced

Work Experience

Virtual HR Manager at Kalandra Education Group
August 2, 2023 - Present
Managed HR-related activities for the director, coordinating schedules, meetings, and travel; integrated action items; supported policy development and vendor coordination; built relationships with stakeholders.
Executive Assistant / Project Manager / Customer Service Specialist at Kalandra Education Group
August 2, 2020 - Present
Drove strategic initiatives; managed end-to-end workflow; supported executive-level project management, and provided customer service excellence; maintained documentation and reporting.
Virtual Processing / NEM / Monitoring Specialist at Lumio (formerly Lift Energy)
September 1, 2020 - June 30, 2021
Processed and monitored project tasks, data entry, and monitoring for processing department; supported process improvement; maintained accuracy of records.
Trade Marketing Specialist at Mang Inasal, Inc.
July 1, 2019 - January 31, 2020
Led on-brand trade marketing activities, vendor coordination, and promotional campaigns; supported store-level marketing and POS materials development; collaborated with field sales.
Marketing Officer at Megaworld Commercial Division – Festival Walk, Iloilo
August 1, 2018 - June 30, 2019
Collaborated on planning and executing marketing initiatives, brand alignment, and event promotions; supported consumer outreach for the Festival Walk sales and retail spaces.
Customer Service Associate at Bank of the Philippine Islands (BPI), Iloilo
May 1, 2013 - May 31, 2017
Handled customer inquiries, resolved issues, and maintained records for customer service operations; supported banking clients with accuracy and professionalism.
Activation Specialist at Chickens Essentials Ph, Inc., Iloilo City
August 1, 2017 - February 28, 2018
Managed on-site promotions and activation activities; coordinated with stores and partners to ensure event success; supported social media and in-store campaigns.
Trade Marketing / Marketing (General) at Mang Inasal, Inc., Iloilo City
July 1, 2019 - January 31, 2020
Tracked sales performance and supported in-store marketing and promotional activities; prepared market research and liaison with franchise partners.
Virtual Processing / NEM / Monitoring Specialist at Solcal Energy Solutions, Inc., California
September 1, 2020 - December 31, 2020
Updated processing trackers; supported department daily tasks; coordinated with finance teams for data accuracy and reporting.

Education

Bachelor of Science in Business Administration (BSBA), Marketing at University of the Philippines Visayas, Iloilo City
January 1, 2009 - January 1, 2013

Qualifications

Civil Service Commission Certificate of Eligibility – Professional
January 1, 2009 - January 1, 2013

Industry Experience

Education, Professional Services, Retail, Financial Services, Media & Entertainment