I am a highly organized administrative professional with extensive experience supporting executives, business operations, and customer success. I excel at calendar management, communication, document preparation, and workflow optimization to keep teams aligned and productive. I’ve helped improve operational efficiency and client satisfaction by applying structured, confidential administrative support. I value professionalism, discretion, and collaborative problem-solving to drive results.

OLUWASEUN OYELAMI

I am a highly organized administrative professional with extensive experience supporting executives, business operations, and customer success. I excel at calendar management, communication, document preparation, and workflow optimization to keep teams aligned and productive. I’ve helped improve operational efficiency and client satisfaction by applying structured, confidential administrative support. I value professionalism, discretion, and collaborative problem-solving to drive results.

Available to hire

I am a highly organized administrative professional with extensive experience supporting executives, business operations, and customer success. I excel at calendar management, communication, document preparation, and workflow optimization to keep teams aligned and productive.

I’ve helped improve operational efficiency and client satisfaction by applying structured, confidential administrative support. I value professionalism, discretion, and collaborative problem-solving to drive results.

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Language

English
Fluent

Work Experience

Virtual Administrative Assistant at Assembly Global
March 1, 2024 - Present
Managed executive calendars and schedules, organized email inboxes and follow-ups, prepared and formatted documents, reports, and presentations, and coordinated virtual meetings with agendas and action items. Maintained confidentiality and professionalism while supporting timely project execution. Achievements include improving scheduling efficiency by 30% and reducing missed communications by 25%.
Customer Success Specialist at Seneca Resources
August 1, 2021 - March 1, 2024
Managed client relationships, resolved inquiries, and tracked interactions to provide leadership with actionable insights for retention initiatives. Collaborated cross-functionally to address client needs and streamline processes, contributing to improved service delivery and a 20% increase in customer satisfaction scores.
Administrative Support Specialist at Companion Protect
January 1, 2020 - March 1, 2021
Provided administrative support including data entry, document management, scheduling, and maintenance of organized records. Coordinated meetings and correspondence, supported smooth daily operations, and streamlined workflow tasks, reducing document retrieval time by 15%.
Administrative Support Specialist at WBJC 91.5
June 1, 2019 - December 1, 2019
Delivered administrative support through document preparation, data entry, and record maintenance. Assisted with scheduling, correspondence, and internal communications, contributing to office efficiency and organized information management.

Education

Bachelor's Degree at University of Lagos
January 11, 2030 - January 15, 2026
Associate Degree at Baltimore City Community College
January 11, 2030 - January 15, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Media & Entertainment