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I am a detail-oriented and proactive hospitality professional with experience in delivering guest expectations and coordinating interdepartmental services to ensure smooth operations. I thrive in fast-paced environments like hotels and service-oriented settings, where I can leverage my skills in reservations, guest relations, and data analysis to improve guest experiences and team collaboration. I am committed to continuous learning, integrity, and teamwork, and I aim to contribute to organizational growth while building trust with clients and colleagues. I value professional development and am eager to expand my capabilities in guest services, operations coordination, and cross-functional communication.…I am a detail-oriented and proactive hospitality professional with experience in delivering guest expectations and coordinating interdepartmental services to ensure smooth operations. I thrive in fast-paced environments like hotels and service-oriented settings, where I can leverage my skills in reservations, guest relations, and data analysis to improve guest experiences and team collaboration. I am committed to continuous learning, integrity, and teamwork, and I aim to contribute to organizational growth while building trust with clients and colleagues. I value professional development and am eager to expand my capabilities in guest services, operations coordination, and cross-functional communication.

Krisdianny Lim

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I am a detail-oriented and proactive hospitality professional with experience in delivering guest expectations and coordinating interdepartmental services to ensure smooth operations. I thrive in fast-paced environments like hotels and service-oriented settings, where I can leverage my skills in reservations, guest relations, and data analysis to improve guest experiences and team collaboration. I am committed to continuous learning, integrity, and teamwork, and I aim to contribute to organizational growth while building trust with clients and colleagues. I value professional development and am eager to expand my capabilities in guest services, operations coordination, and cross-functional communication.…I am a detail-oriented and proactive hospitality professional with experience in delivering guest expectations and coordinating interdepartmental services to ensure smooth operations. I thrive in fast-paced environments like hotels and service-oriented settings, where I can leverage my skills in reservations, guest relations, and data analysis to improve guest experiences and team collaboration. I am committed to continuous learning, integrity, and teamwork, and I aim to contribute to organizational growth while building trust with clients and colleagues. I value professional development and am eager to expand my capabilities in guest services, operations coordination, and cross-functional communication.

Available to hire

I am a detail-oriented and proactive hospitality professional with experience in delivering guest expectations and coordinating interdepartmental services to ensure smooth operations. I thrive in fast-paced environments like hotels and service-oriented settings, where I can leverage my skills in reservations, guest relations, and data analysis to improve guest experiences and team collaboration.

I am committed to continuous learning, integrity, and teamwork, and I aim to contribute to organizational growth while building trust with clients and colleagues. I value professional development and am eager to expand my capabilities in guest services, operations coordination, and cross-functional communication.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Indonesian

Fluent

English

Fluent

Japanese

Intermediate

Work Experience

Receptionist at Rejuv - A Massage Parlor

June 1, 2023 - November 1, 2023

Ensured liaison between clients and internal teams (massage therapists, inventory, management) to ensure smooth service delivery. Managed daily financial reports, and reconciled end-of-day sales with accuracy. Handled customer inquiries in a professional and courteous manner, maintaining a high standard of customer service whilst contributing to an increase in upsell conversions.

Front Desk Agent at Aston Nagoya City Hotel

November 1, 2023 - July 1, 2025

Managed reservations, cancellations, and special requests through the hotel’s property management system, maintaining accuracy, and up-to-date guest records. Coordinated room assignments, service requests, and special guest needs by collaborating with housekeeping, engineering, and F&B departments to ensure seamless service. Handled billing and payment processes with precision, maintaining confidentiality and accuracy in financial transactions. Maintained good relationships with team as a whole and great customer service exceeding customer’s needs and satisfaction.

Receptionist at Rejuv -A Massage Parlor

June 1, 2023 - November 1, 2023

Served as a liaison between clients and internal teams (massage therapists, inventory, and management) to ensure smooth service delivery. Managed daily financial reports and reconciled end-of-day sales with accuracy. Handled customer inquiries professionally, maintaining high service standards and contributing to increased upsell conversions.