Hello, I'm Mark Gacheru ,a Procurement & Transport professional with over eight years of experience delivering remote virtual assistant support, administrative services, and back-office operations across hospitality, retail, and service industries. I excel at structured data management, lead research support, inventory and shipping documentation, scheduling, inbox and email management, and executive founder support. I thrive in independent, fast-paced remote environments while managing multiple priorities, deadlines, and follow-ups with strong attention to detail. I am proficient with Google Workspace, spreadsheets, CRM tools, and productivity platforms to boost efficiency, workflow organization, and professional communication.

Mark Gacheru

Hello, I'm Mark Gacheru ,a Procurement & Transport professional with over eight years of experience delivering remote virtual assistant support, administrative services, and back-office operations across hospitality, retail, and service industries. I excel at structured data management, lead research support, inventory and shipping documentation, scheduling, inbox and email management, and executive founder support. I thrive in independent, fast-paced remote environments while managing multiple priorities, deadlines, and follow-ups with strong attention to detail. I am proficient with Google Workspace, spreadsheets, CRM tools, and productivity platforms to boost efficiency, workflow organization, and professional communication.

Available to hire

Hello, I’m Mark Gacheru ,a Procurement & Transport professional with over eight years of experience delivering remote virtual assistant support, administrative services, and back-office operations across hospitality, retail, and service industries. I excel at structured data management, lead research support, inventory and shipping documentation, scheduling, inbox and email management, and executive founder support. I thrive in independent, fast-paced remote environments while managing multiple priorities, deadlines, and follow-ups with strong attention to detail. I am proficient with Google Workspace, spreadsheets, CRM tools, and productivity platforms to boost efficiency, workflow organization, and professional communication.

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Language

English
Fluent
Swahili
Fluent

Work Experience

Chauffeur at Nature Wild Africa
September 1, 2023 - Present
Ensured timely pick-up and drop-off of clients; maintained transport logs, delivery timelines and service records; provided professional client assistance and household support including luggage handling and real-time route updates; tracked deadlines and prioritized immediate duties; planned routes using real-time traffic insights to minimize delays and improve delivery efficiency; scheduled clients’ itineraries using digital calendars; maintained vehicle cleanliness and coordinated routine servicing; documented maintenance records for operational compliance.
Kennel Assistant at Reterca Kennels
December 1, 2022 - Present
Maintained accurate records of feeding schedules, observations, and medications through structured data entry and digital record keeping; managed calendars for upcoming vaccinations and scheduling; supported decision-making through research, reporting, and documentation of best practices; sanitized kennels, cages, and equipment; administered grooming and exercise routines; assisted with administrative tasks and executive founder support, including email communication and cross-referencing records; monitored health and behavioral indicators using structured documentation to support timely escalation and resolution.
Procurement Assistant at Tycoon Palace Ltd.
July 1, 2019 - March 31, 2021
Processed over 1,200 purchase orders and procurement documents, ensuring accurate records, audit readiness, and data traceability; coordinated virtual deliveries with suppliers for timely shipments, supporting shipping and receiving workflows through email and inbox management; coordinated tasks, emails, and calendars across departments while validating data accuracy and resolving discrepancies; monitored stock levels to prevent shortages and overs; prepared monthly inventory and usage reports to support management decisions; ensured professional communication with suppliers and provided remote admin support during COVID through online portals; ensured data entry procedures were followed for accuracy, accountability, and reporting consistency; independently resolved operational challenges under pressure using structured problem-solving approaches; maintained organized procurement and inventory records to improve reporting efficiency and internal coordination.
Store Keeper at Charlie's Kitchen
August 1, 2018 - July 31, 2019
Managed receipt, inspection, and storage of goods, ensuring inventory accuracy and quality control; maintained digital and physical inventory records with cross-referencing and regular updates; issued stock based on authorized requisitions while ensuring proper documentation and traceability; ensured cleanliness and order in storage areas while complying with health and safety standards; liaised with procurement and accounts teams to resolve discrepancies and report inventory trends.
Marketing Assistant at Ki.Chen Restaurant
December 1, 2016 - April 30, 2017
Planned and executed marketing campaigns while maintaining organized outreach records and performance documentation; assisted in event coordination, task scheduling, and competitor reporting to support management planning.
Storekeeper at Charlie's Kitchen
August 1, 2018 - July 1, 2019
Maintained accurate stock records, inspected goods, and ensured inventory accuracy and quality control. Managed digital and physical inventory records; issued stock based on authorized requisitions with proper documentation and traceability. Ensured cleanliness and order in storage areas while complying with health and safety standards. Liaised with procurement and accounts teams to resolve discrepancies and report inventory trends.

Education

ICDL at ICDL Africa
January 1, 2016 - December 31, 2016
High School Diploma (KCSE) at KCSE / Kenya Certificate of Secondary Education
January 1, 2015 - December 31, 2015
International Computer Driving Licence (ICDL) at ICDL Africa
January 1, 2016 - January 15, 2026
High School Diploma (KCSE) at KCSE
January 1, 2015 - January 15, 2026

Qualifications

ICDL - International Computer Driving Licence
January 1, 2016 - January 15, 2026
International Computer Driving Licence (ICDL)
January 1, 2016 - January 15, 2026
High School Diploma (KCSE)
January 1, 2015 - January 15, 2026

Industry Experience

Transportation & Logistics, Professional Services, Retail, Travel & Hospitality, Other