Hi, I’m Małgorzata Gothsonner. I’m a results-driven business development professional with a strong background in SaaS, CRM landscapes, and B2B outreach. I excel at building strategic partnerships, optimizing processes, and driving growth across cross-border teams, vendors, and logistics. I thrive in multicultural settings and am proficient with tools like Salesforce, Jira, and Asana, always aiming to turn data into actionable plans. With a data-driven mindset and a customer-centric approach, I manage inventories, forecast demand, and deliver outstanding service. I enjoy turning complexity into structured plans and aligning stakeholders to achieve business goals while maintaining a proactive and collaborative mindset.

Małgorzata Gothsonner

Hi, I’m Małgorzata Gothsonner. I’m a results-driven business development professional with a strong background in SaaS, CRM landscapes, and B2B outreach. I excel at building strategic partnerships, optimizing processes, and driving growth across cross-border teams, vendors, and logistics. I thrive in multicultural settings and am proficient with tools like Salesforce, Jira, and Asana, always aiming to turn data into actionable plans. With a data-driven mindset and a customer-centric approach, I manage inventories, forecast demand, and deliver outstanding service. I enjoy turning complexity into structured plans and aligning stakeholders to achieve business goals while maintaining a proactive and collaborative mindset.

Available to hire

Hi, I’m Małgorzata Gothsonner. I’m a results-driven business development professional with a strong background in SaaS, CRM landscapes, and B2B outreach. I excel at building strategic partnerships, optimizing processes, and driving growth across cross-border teams, vendors, and logistics. I thrive in multicultural settings and am proficient with tools like Salesforce, Jira, and Asana, always aiming to turn data into actionable plans.

With a data-driven mindset and a customer-centric approach, I manage inventories, forecast demand, and deliver outstanding service. I enjoy turning complexity into structured plans and aligning stakeholders to achieve business goals while maintaining a proactive and collaborative mindset.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Inventory Specialist at Mindful Souls
November 1, 2023 - Present
Maintain accurate stock levels through regular inventory counts and reconciliations; manage global inventory and forecasting; coordinate with suppliers across time zones; process shipments and manage outgoing orders; track inventory movements using software and spreadsheets; organize storage areas and enforce stock rotation; resolve discrepancies with vendors; analyze usage trends to establish reorder points and place replenishment orders.
Customer Success Manager at Zalando
June 1, 2022 - November 1, 2023
Responded to customer inquiries and complaints, provided technical support, and resolved issues to customer satisfaction. Collaborated with international contractors and suppliers, collected and tracked customer feedback, and handled support tickets by email. Worked in logistics and supported cross-functional teams.
Debt Collection Manager at PhotoClaim Sp. z o.o.
January 1, 2021 - June 1, 2023
Worked with international contractors and suppliers; developed new construction projects; networked with current and new customers; managed customer complaints and comments; escalated issues to senior staff; oversaw debt collection processes; applied Scrum methodology in daily work.
Customer Specialist Manager at South Link Commerce
November 1, 2017 - October 1, 2020
Processed international payment transactions; prepared orders to be sent abroad; direct contact with customers; prepared monthly reports; sought for new business partners; managed transaction payments.
Hotel Manager at Riverdale Hotel
December 1, 2015 - November 1, 2017
Day-to-day management of the hotel; managed budgets and financial plans; promoted the business, improved credibility and productivity; set and achieved sales and profit targets; worked in Marketing and Advertisement; coordinated with contractors and suppliers.

Education

Postgraduate Studies in Real Estates Management at University of Economics, Poznań, Poland
January 1, 2008 - January 15, 2026
Master Degree in Corporate Management at University of Economics, Poznań, Poland
January 1, 2007 - January 15, 2026
Bachelor of Arts, Business Administration (full-time), Emphasis in Management and Marketing at Business School - National Louis University, Nowy Sącz, Poland
January 1, 2005 - January 15, 2026
High School Diploma at Benton Community High School, Iowa, USA
January 1, 2002 - January 15, 2026
Diploma at Bolesław Chrobry High School, Kłodzko, Poland
January 1, 2001 - January 15, 2026
Postgraduate Studies at University of Economics, Poznań
January 1, 2008 - January 28, 2026
Master Degree at University of Economics, Poznań
January 1, 2007 - January 28, 2026
Bachelor of Arts at Business School - National Louis University, Nowy Sącz
January 1, 2005 - January 28, 2026
High School Diploma at Benton Community High School, Iowa, USA
January 1, 2002 - January 28, 2026
Diploma at Boleslaw Chrobry High School, Klodzko
January 1, 2001 - January 28, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Wholesale & Distribution, Software & Internet, Professional Services, Transportation & Logistics