MG

Małgorzata Gothsonner

Available to hire

Hi, I’m Małgorzata Gothsonner. I’m a results-driven business development professional with a strong background in SaaS, CRM landscapes, and B2B outreach.

About

Hi, I’m Małgorzata Gothsonner. I’m a results-driven business development professional with a strong background in SaaS, CRM landscapes, and B2B outreach. I excel at building strategic partnerships, optimizing processes, and driving growth across cross-border teams, vendors, and logistics. I thrive in multicultural settings and am proficient with tools like Salesforce, Jira, and Asana, always aiming to turn data into actionable plans.

With a data-driven mindset and a customer-centric approach, I manage inventories, forecast demand, and deliver outstanding service. I enjoy turning complexity into structured plans and aligning stakeholders to achieve business goals while maintaining a proactive and collaborative mindset.

  • 10 years' experience
  • Joined January 2026

Industry experience

  • Retail
  • Travel & Hospitality
  • Wholesale & Distribution
  • Software & Internet
  • Professional Services
  • Transportation & Logistics

Work experience· 5 roles

Inventory Specialist · Mindful SoulsNov 2023 – Present · 3 yrs 1 mo

Maintain accurate stock levels through regular inventory counts and reconciliations; manage global inventory and forecasting; coordinate with suppliers across time zones; process shipments and manage outgoing orders; track inventory movements using software and spreadsheets; organize storage areas and enforce stock rotation; resolve discrepancies with vendors; analyze usage trends to establish reorder points and place replenishment orders.

Customer Success Manager · ZalandoJun 2022 – Nov 2023 · 1 yr 6 mos

Responded to customer inquiries and complaints, provided technical support, and resolved issues to customer satisfaction. Collaborated with international contractors and suppliers, collected and tracked customer feedback, and handled support tickets by email. Worked in logistics and supported cross-functional teams.

Debt Collection Manager · PhotoClaim Sp. z o.o.Jan 2021 – Jun 2023 · 2 yrs 6 mos

Worked with international contractors and suppliers; developed new construction projects; networked with current and new customers; managed customer complaints and comments; escalated issues to senior staff; oversaw debt collection processes; applied Scrum methodology in daily work.

Customer Specialist Manager · South Link CommerceNov 2017 – Oct 2020 · 3 yrs
Hotel Manager · Riverdale HotelDec 2015 – Nov 2017 · 2 yrs

Education· 10

Postgraduate Studies in Real Estates Management · University of Economics, Poznań, Poland2008 – 2026
Master Degree in Corporate Management · University of Economics, Poznań, Poland2007 – 2026
Bachelor of Arts, Business Administration (full-time), Emphasis in Management and Marketing · Business School - National Louis University, Nowy Sącz, Poland2005 – 2026
High School Diploma · Benton Community High School, Iowa, USA2002 – 2026

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