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Hello! I’m a versatile professional with experience spanning hospitality, education, and client-facing roles. I thrive in fast-paced environments, enjoy solving problems, and take pride in delivering reliable support, clear communication, and a positive guest or student experience. My background across hospitality, teaching, and sales has sharpened my CRM, data-entry, and language skills, while also giving me a creative eye for design and storytelling. I enjoy collaborating with teams to build processes that delight customers and empower colleagues.…Hello! I’m a versatile professional with experience spanning hospitality, education, and client-facing roles. I thrive in fast-paced environments, enjoy solving problems, and take pride in delivering reliable support, clear communication, and a positive guest or student experience. My background across hospitality, teaching, and sales has sharpened my CRM, data-entry, and language skills, while also giving me a creative eye for design and storytelling. I enjoy collaborating with teams to build processes that delight customers and empower colleagues.

Edward Soto

Writer, Content Creator, Brand Designer, +2

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Hello! I’m a versatile professional with experience spanning hospitality, education, and client-facing roles. I thrive in fast-paced environments, enjoy solving problems, and take pride in delivering reliable support, clear communication, and a positive guest or student experience. My background across hospitality, teaching, and sales has sharpened my CRM, data-entry, and language skills, while also giving me a creative eye for design and storytelling. I enjoy collaborating with teams to build processes that delight customers and empower colleagues.…Hello! I’m a versatile professional with experience spanning hospitality, education, and client-facing roles. I thrive in fast-paced environments, enjoy solving problems, and take pride in delivering reliable support, clear communication, and a positive guest or student experience. My background across hospitality, teaching, and sales has sharpened my CRM, data-entry, and language skills, while also giving me a creative eye for design and storytelling. I enjoy collaborating with teams to build processes that delight customers and empower colleagues.

Available to hire

Hello! I’m a versatile professional with experience spanning hospitality, education, and client-facing roles. I thrive in fast-paced environments, enjoy solving problems, and take pride in delivering reliable support, clear communication, and a positive guest or student experience.

My background across hospitality, teaching, and sales has sharpened my CRM, data-entry, and language skills, while also giving me a creative eye for design and storytelling. I enjoy collaborating with teams to build processes that delight customers and empower colleagues.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

French

Advanced

Work Experience

Receptionist at Hotel Petit Palais

December 20, 2024 - January 20, 2026

Receptionist responsibilities including guest check-in/out, welcoming late-arriving guests, and processing reservations. Security & Monitoring duties included ensuring guest safety by monitoring security cameras, locking/unlocking doors, and reporting any suspicious activity.

English Teacher at Fenelon Private School

September 1, 2021 - September 1, 2024

Developed and implemented engaging English language lessons for students of varying ages and levels. Built lesson plans to support reading, writing, speaking, and listening skills, and adapted curriculum to meet individual needs.

Customer Service Specialist at Comdata Nissan Service

November 1, 2020 - July 1, 2021

Accurately and efficiently entering data; ensuring data integrity and quality. Proficient in Salesforce to track customer interactions, maintain records, and follow up on inquiries.

English Teacher at George I. Sanchez Charter School

August 1, 2019 - July 1, 2020

Developed and implemented engaging and comprehensive creative writing curriculum for students of varying ages and skill levels. Provided instruction and guidance on brainstorming, story development, character creation, and revision techniques; fostered a supportive classroom environment.

Food Service & Facilities Coordinator at Aramark Evanston Hospital

July 1, 2018 - July 1, 2019

Facilitated patient communication as a first point of contact, coordinated appointments, and ensured smooth operations in patient services. Managed patient scheduling, handled inquiries, and maintained high standards of cleanliness and safety in facilities.

Account Manager at Saint Anam Industries

January 1, 2017 - January 1, 2018

Seasoned in driving successful B2B sales initiatives, leveraging effective strategies to establish and nurture long-term client relationships. Proficient in customizing Salesforce to meet specific business needs and following up on inquiries and solutions.

Administrative Staff at Tract Society Enterprise

February 1, 2016 - December 1, 2017

Chauffeur duties, security patrols, receptionist responsibilities, and housekeeping tasks. Safely transports staff/guests, monitors premises, manages check-ins/outs, and maintains cleanliness standards across facilities.