I am a dynamic and results-driven professional with a knack for problem-solving and a passion for customer success. With expertise in B2B/B2C sales, account management, and training, I excel at fostering relationships and thriving in fast-paced environments. When I'm not driving results, you can find me engrossed in a good book or conquering the latest gaming challenge.…

Anastasia Skoulidou

I am a dynamic and results-driven professional with a knack for problem-solving and a passion for customer success. With expertise in B2B/B2C sales, account management, and training, I excel at fostering relationships and thriving in fast-paced environments. When I'm not driving results, you can find me engrossed in a good book or conquering the latest gaming challenge.…

Available to hire

I am a dynamic and results-driven professional with a knack for problem-solving and a passion for customer success. With expertise in B2B/B2C sales, account management, and training, I excel at fostering relationships and thriving in fast-paced environments. When I’m not driving results, you can find me engrossed in a good book or conquering the latest gaming challenge.

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Skills

Experience Level

Language

Greek, Modern
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Business Administration at Technological Educational Institute of Serres (Department of Economics, School of Management and Economics)
September 2, 2024 - Present
Position within the Institute's Department of Economics; responsibilities include administration-related tasks within the department.
Flex-Trainer and Mentor at Teleperformance Greece
July 2, 2022 - September 2, 2024
Delivered training programs, developed curricula, led training sessions, evaluated performance, and offered personalized mentorship to support continuous improvement and success.
Customer Support Representative at Teleperformance Greece
October 2, 2021 - July 2, 2022
Provided exceptional customer service remotely, addressed inquiries, resolved issues, supported B2C/B2B sales tasks, and utilized Salesforce to track interactions and optimize service efficiency.
English Teacher at Self-Employed, Serres
July 1, 2019 - September 30, 2021
Delivered effective English instruction, planned lessons, managed classrooms, assessed students, and fostered a positive learning environment.
Sales Representative at Sotirou Bros General Partnership
July 1, 2016 - June 30, 2019
Managed major orders, oversaw inventory, handled B2B and B2C sales, provided after-sales support, and maintained strong client relationships.

Education

Introduction to Psychology at Yale University
September 1, 2016 - January 15, 2026
Google Online Entrepreneurship Seminar at Google
March 1, 2020 - January 15, 2026
First Aid Program - Trainee at Hellenic Red Cross
May 1, 2018 - January 15, 2026

Qualifications

First Aid Certification
May 1, 2018 - January 15, 2026

Industry Experience

Education, Professional Services, Retail, Software & Internet, Other

Skills

Experience Level

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