Perform high-volume data entry and classification for machine learning models. Annotate and label text and image datasets with strict adherence to quality guidelines. Review and edit AI-generated content for accuracy and professional tone. Maintain high productivity standards while ensuring 99%+ data integrity.

Project Manager at BL Marketing

January 1, 2019 - January 1, 2024

Led cross-functional teams to execute digital and offline marketing campaigns. Managed project timelines, budgets, and resource allocation using Jira and Excel. Analyzed campaign data to optimize performance and ROI.

Medical Billing Consultant at MCC

January 1, 2015 - January 1, 2017

Entered patient data and prepared insurance claims accurately. Ensured compliance with coding and insurance regulations. Reviewed errors and resubmitted claims, communicating with insurers to resolve issues.

Customer Service & Tech Support Agent at Stream Global Services

January 1, 2014 - January 1, 2015

Provided technical support for hardware, software, and connectivity issues. Assisted non-technical users with clear guidance and documentation. Maintained performance metrics for resolution time and customer satisfaction.