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Hi there! I’m a calm, perceptive, execution-driven partner for C-suite leaders. With 15+ years supporting executives, presidents, and cross-functional teams in fast-moving environments across advertising, production, and operations, I translate chaos into structure, anticipate needs before they surface, and keep complex moving parts aligned without drama. I bring high judgment, discretion, and accountability to every interaction and decision, ensuring leaders stay focused on what matters most. After leading operations and running a business, I’ve learned my strongest contribution is behind the scenes: removing friction, safeguarding time, and ensuring every detail is accounted for so leaders can execute with clarity and confidence.…Hi there! I’m a calm, perceptive, execution-driven partner for C-suite leaders. With 15+ years supporting executives, presidents, and cross-functional teams in fast-moving environments across advertising, production, and operations, I translate chaos into structure, anticipate needs before they surface, and keep complex moving parts aligned without drama. I bring high judgment, discretion, and accountability to every interaction and decision, ensuring leaders stay focused on what matters most. After leading operations and running a business, I’ve learned my strongest contribution is behind the scenes: removing friction, safeguarding time, and ensuring every detail is accounted for so leaders can execute with clarity and confidence.

Erin Gagne

Project Manager, Production Manager, Executive Producer, +2

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Hi there! I’m a calm, perceptive, execution-driven partner for C-suite leaders. With 15+ years supporting executives, presidents, and cross-functional teams in fast-moving environments across advertising, production, and operations, I translate chaos into structure, anticipate needs before they surface, and keep complex moving parts aligned without drama. I bring high judgment, discretion, and accountability to every interaction and decision, ensuring leaders stay focused on what matters most. After leading operations and running a business, I’ve learned my strongest contribution is behind the scenes: removing friction, safeguarding time, and ensuring every detail is accounted for so leaders can execute with clarity and confidence.…Hi there! I’m a calm, perceptive, execution-driven partner for C-suite leaders. With 15+ years supporting executives, presidents, and cross-functional teams in fast-moving environments across advertising, production, and operations, I translate chaos into structure, anticipate needs before they surface, and keep complex moving parts aligned without drama. I bring high judgment, discretion, and accountability to every interaction and decision, ensuring leaders stay focused on what matters most. After leading operations and running a business, I’ve learned my strongest contribution is behind the scenes: removing friction, safeguarding time, and ensuring every detail is accounted for so leaders can execute with clarity and confidence.

Available to hire

Hi there! I’m a calm, perceptive, execution-driven partner for C-suite leaders. With 15+ years supporting executives, presidents, and cross-functional teams in fast-moving environments across advertising, production, and operations, I translate chaos into structure, anticipate needs before they surface, and keep complex moving parts aligned without drama. I bring high judgment, discretion, and accountability to every interaction and decision, ensuring leaders stay focused on what matters most.

After leading operations and running a business, I’ve learned my strongest contribution is behind the scenes: removing friction, safeguarding time, and ensuring every detail is accounted for so leaders can execute with clarity and confidence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Owner / Retail Operations at The Bone & Biscuit Co

June 1, 2022 - August 1, 2025

High-volume specialty retail franchise with full responsibility for operations, people leadership, financial performance, and execution quality. Translated daily demands into structured routines and documented workflows for staff. Used sales, margin, and inventory data to diagnose issues and make evidence-based decisions. Held full P&L ownership; improved margin from 35% to 40% through cost control and purchasing strategy. Balanced in-store leadership with remote administrative and planning work. Maintained service standards and promotional execution aligned with brand requirements.

VP of Operations & Production at Marrin Consulting Inc

March 1, 2016 - October 1, 2022

Second in command to the President, operating as the central organizing force across multiple lines of business in a fast-paced agency environment. Translated high-level direction into clear tasks, timelines, and follow-ups across creative, production, logistics, and operations. Built documented workflows, QC standards, and process frameworks to improve consistency and reduce risk. Oversaw teams across Canada, the U.S., and China and maintained alignment across time zones. Oversaw program scoping, estimating, forecasting, and margin management. Anticipated operational risks early and implemented corrective actions before issues escalated. Supported ERP integration, outsourced production models, and standardized documentation practices. Served as a senior operational partner to clients, providing clear communication and issue resolution.

Director of Production at Marrin Consulting Inc

March 1, 2011 - March 1, 2016

Coordinated multiple concurrent projects with shifting timelines and dependencies. Ran weekly planning and alignment meetings to keep teams focused and accountable. Standardized operational frameworks and documentation to improve delivery predictability. Managed production workflows across Canada, the U.S., and China. Provided forecasting and reporting to support financial planning and resource allocation. Contributed to the launch of a proprietary RPET retail stationery line in Walmart Canada.

DM Producer/Production Manager at JAM Direct, Publicis Optic Nerve, Arnold Brand Response

January 1, 2004 - January 1, 2011

Managed large-scale, deadline-driven direct response programs with many moving parts. Coordinated stakeholders, timelines, and deliverables across creative, data, media, and production. Reduced timelines for major campaigns by 50% through workflow optimization. Negotiated vendor pricing delivering significant savings and improved forecasting and margin management.