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Hi there! I’m Kathleen, a detail-oriented administrator and operations professional with hands-on experience supporting fast-paced teams in retail, manufacturing, and event environments. I’ve led data entry, document control, and ERP-driven project setup (MiTek & BisTrack), while coordinating cross-department activities to keep projects on schedule. My background also includes customer service and event support, where clear communication and proactive problem-solving were essential to success. I’m currently in Calgary and planning relocation to Fort McMurray by January 2026. I’m known for reliability, professionalism, and a friendly, collaborative approach that helps teams stay organized and responsive under deadlines.…Hi there! I’m Kathleen, a detail-oriented administrator and operations professional with hands-on experience supporting fast-paced teams in retail, manufacturing, and event environments. I’ve led data entry, document control, and ERP-driven project setup (MiTek & BisTrack), while coordinating cross-department activities to keep projects on schedule. My background also includes customer service and event support, where clear communication and proactive problem-solving were essential to success. I’m currently in Calgary and planning relocation to Fort McMurray by January 2026. I’m known for reliability, professionalism, and a friendly, collaborative approach that helps teams stay organized and responsive under deadlines.

Kathleen Heathertheheathers

3D Designer, Designer, Graphic Designer, +2

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Hi there! I’m Kathleen, a detail-oriented administrator and operations professional with hands-on experience supporting fast-paced teams in retail, manufacturing, and event environments. I’ve led data entry, document control, and ERP-driven project setup (MiTek & BisTrack), while coordinating cross-department activities to keep projects on schedule. My background also includes customer service and event support, where clear communication and proactive problem-solving were essential to success. I’m currently in Calgary and planning relocation to Fort McMurray by January 2026. I’m known for reliability, professionalism, and a friendly, collaborative approach that helps teams stay organized and responsive under deadlines.…Hi there! I’m Kathleen, a detail-oriented administrator and operations professional with hands-on experience supporting fast-paced teams in retail, manufacturing, and event environments. I’ve led data entry, document control, and ERP-driven project setup (MiTek & BisTrack), while coordinating cross-department activities to keep projects on schedule. My background also includes customer service and event support, where clear communication and proactive problem-solving were essential to success. I’m currently in Calgary and planning relocation to Fort McMurray by January 2026. I’m known for reliability, professionalism, and a friendly, collaborative approach that helps teams stay organized and responsive under deadlines.

Available to hire

Hi there! I’m Kathleen, a detail-oriented administrator and operations professional with hands-on experience supporting fast-paced teams in retail, manufacturing, and event environments. I’ve led data entry, document control, and ERP-driven project setup (MiTek & BisTrack), while coordinating cross-department activities to keep projects on schedule. My background also includes customer service and event support, where clear communication and proactive problem-solving were essential to success.

I’m currently in Calgary and planning relocation to Fort McMurray by January 2026. I’m known for reliability, professionalism, and a friendly, collaborative approach that helps teams stay organized and responsive under deadlines.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

EWP Administrator at Star Building Materials

August 1, 2024 - Present

Oversaw daily office operations and provided comprehensive administrative support, including document preparation, correspondence handling, and scheduling adjustments. Liaised with multiple departments to align with project schedules and scope. Managed data entry and project setup within internal systems, maintaining accuracy across records. Prepared paperwork and invoices in advance of production to facilitate on-time project execution. Coordinated phone and email inquiries from clients and warehouses with a professional, timely approach.

Customer Service & Event Support at Codo

January 1, 2019 - January 1, 2023

Handled customer service and event-related activities, coordinating logistics, communications, and data tracking. Maintained organized records and supported virtual program management.

Customer Service & Event Support at Party City

January 1, 2019 - January 1, 2023

Supported event coordination, retail service, and customer activities. Managed bookings, inquiries, and scheduling; prepared documentation and maintained records for events and programs. Demonstrated reliability and strong communication across teams and customers.

Customer Service & Event Support at Laser Quest

January 1, 2019 - January 1, 2023

Supported daily operations across a fast-paced environment, managing bookings, phone and email correspondence, and event scheduling. Coordinated event logistics, prepared documentation, tracked participation data, and maintained accurate records for events and online programs. Recognized for professionalism, reliability, and attention to detail in both in-person and remote work settings.