I am a detail-oriented International Business Management undergraduate with hands-on experience in retail banking, customer onboarding, and operational support. I thrive in structured, regulated, multicultural environments and excel in client service, data accuracy, cash handling, CRM systems, and compliance-driven processes. I am seeking an entry-level role in banking, fund administration, client services, or operations in Luxembourg.

Onome Blessing Tunde

I am a detail-oriented International Business Management undergraduate with hands-on experience in retail banking, customer onboarding, and operational support. I thrive in structured, regulated, multicultural environments and excel in client service, data accuracy, cash handling, CRM systems, and compliance-driven processes. I am seeking an entry-level role in banking, fund administration, client services, or operations in Luxembourg.

Available to hire

I am a detail-oriented International Business Management undergraduate with hands-on experience in retail banking, customer onboarding, and operational support.

I thrive in structured, regulated, multicultural environments and excel in client service, data accuracy, cash handling, CRM systems, and compliance-driven processes. I am seeking an entry-level role in banking, fund administration, client services, or operations in Luxembourg.

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Language

English
Fluent
French
Beginner

Work Experience

Customer Onboarding Assistant at Batmaid
August 1, 2024 - Present
Supported onboarding by guiding customers through Batmaid’s digital booking platform and answering setup questions; provided prompt, friendly onboarding via phone or email; verified and input customer details into CRM to ensure accurate service delivery and follow-up; resolved common onboarding issues and escalated complex queries to ensure a positive first impression; monitored onboarding progress and confirmed reservation details with customers to reduce errors and cancellations; gathered early feedback to help improve onboarding experience and service quality.
Cashier at Access Bank PLC
January 1, 2021 - February 1, 2023
Handled cash transactions with precision; explained basic banking products to customers; provided excellent service by addressing inquiries and referring complex issues to appropriate staff; followed strict compliance and anti-fraud procedures; used teller systems and online platforms to process deposits, withdrawals, and balance inquiries; demonstrated strong communication and teamwork to support branch operations in an international environment.

Education

Bachelor of Science: International Business Management at United Business Institute; Université Luxembourg, Luxembourg
September 1, 2023 - January 15, 2026
National Diploma (ND): Marketing at Rufus Giwa Polytechnic, Ondo State, Nigeria
September 1, 2016 - August 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Retail