Onome Blessing Tunde
I am a detail-oriented International Business Management undergraduate with hands-on experience in retail banking, customer onboarding, and operational support.
About
I am a detail-oriented International Business Management undergraduate with hands-on experience in retail banking, customer onboarding, and operational support.
I thrive in structured, regulated, multicultural environments and excel in client service, data accuracy, cash handling, CRM systems, and compliance-driven processes. I am seeking an entry-level role in banking, fund administration, client services, or operations in Luxembourg.
- 4 years' experience
- Joined January 2026
Languages
- EnglishFluent
- FrenchBeginner
Industry experience
- Financial Services
- Professional Services
- Retail
Work experience
Supported onboarding by guiding customers through Batmaid’s digital booking platform and answering setup questions; provided prompt, friendly onboarding via phone or email; verified and input customer details into CRM to ensure accurate service delivery and follow-up; resolved common onboarding issues and escalated complex queries to ensure a positive first impression; monitored onboarding progress and confirmed reservation details with customers to reduce errors and cancellations; gathered early feedback to help improve onboarding experience and service quality.
Handled cash transactions with precision; explained basic banking products to customers; provided excellent service by addressing inquiries and referring complex issues to appropriate staff; followed strict compliance and anti-fraud procedures; used teller systems and online platforms to process deposits, withdrawals, and balance inquiries; demonstrated strong communication and teamwork to support branch operations in an international environment.
Education
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