Infin8 Monkey - Kara
I am a creative soul who thrives on learning new skills and embracing new experiences. However, I also appreciate fully integrating in an experience and learning all there is to know.
About
I am a creative soul who thrives on learning new skills and embracing new experiences. However, I also appreciate fully integrating in an experience and learning all there is to know.
I am best described as a bower-bird human who collects skills, arts & crafts and thrives on communicating with a diverse range of people. My creative soul loves connecting with, and helping others. The vast array of unique, inspiring, passionate people walking the planet fascinates me.
I am an advocate for the LGBTQIA+, Mental Health and Neurodivergent community as this is a part of my lived experience and I understand the beauty and challenges in living in authenticity while balancing these aspects with societal norms.
I am hoping to gain skills in new areas and continue to evolve and expand my capabilities in various artistic fields including my next project to create a podcast to help people with self-regulation and finding their joy in life!
- 7 years' experience
- Joined January 2026
Industry experience
- Media & Entertainment
- Government
- Other
Work experience· 7 roles
Creating and engaging with content to help the community with self-regulation, finding joy in their lives and self empowerment.
* Reviewing and analysing our customer’s experience by using a variety of sampling techniques to ensure business framework standards are being met – supporting quality customer-centric behaviours and outcomes. * Support the delivery of customer satisfaction initiatives through identifying trends and themes to support growth. This includes recommending continuous improvement ideas to align with organisational objectives and initiatives. * Delivered 506 suggestions for improvement. * Contribute to the design and delivery of appropriate training programs and resources to uplift staff capability and contribute a foundation of knowledge and skills to provide quality service and ensure desired outcomes for all stakeholders are achieved. * Preparation of high-quality documentation and reports to support stakeholder objectives and provide recommendations to improve service delivery therefore meet business goals and outcomes. * Identifying opportunities to enhance the effectiveness of processes, such as within Knowledge Articles. This helps support growth and helps to support optimum customer service and user experience. * Participation in projects to help identify understanding of successes and opportunities for improvement. *Delivering results that inform and influence to a professional standard within expected time frames.
Education
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