Available to hire
I’m Shahriyar Humbatov, a motivated and adaptable professional with experience across customer relationship management, sales development, and digital marketing in international environments. I excel at using Salesforce CRM and analytical tools to enhance customer engagement and streamline processes. I bring a consultative and collaborative approach that builds trust, fosters client satisfaction, and contributes to business growth. I am eager to apply my technical understanding, communication skills, and customer-centric thinking in dynamic, cross-functional teams.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Azerbaijani
Fluent
English
Fluent
German
Advanced
Turkish
Advanced
Russian
Intermediate
Work Experience
Junior Consultant ( Sales & Marketing, CRM and Data Analytics) at intouch hcc GmbH
December 1, 2024 - November 1, 2025Built custom Salesforce reports and dashboards; Maintained and updated customer data in Salesforce; Analyzed and visualized key performance metrics to support data-driven decision-making.
Salesforce Tutor at DCI Digital Career Institute
April 1, 2024 - October 1, 2024Supported learners throughout their Salesforce training journey; Facilitated discussions to reinforce key Salesforce concepts; Prepared participants for Salesforce certification exams.
Sales Development Specialist and Customer Care Advocate at Shutterstock
December 1, 2021 - December 1, 2023Generated and qualified leads to fuel pipeline growth; Supported and guided a customer care team to ensure strong communication; Provided customer insights to management to improve processes.
Google Ads Specialist / Consultant at Majorel (Google Ads Project)
December 1, 2019 - November 1, 2021Advised customers on optimizing Google Ads performance; Analyzed campaign metrics to refine ad strategies; Resolved technical issues of customers.
Education
Professional Development Certification as a Salesforce Consultant at DCI Digital Career Institute
January 1, 2024 - December 1, 2024M.A. International Tourism Management at Westcoast University of Applied Sciences
September 1, 2012 - January 1, 2015B.Sc. Geography and Social Sciences at Baku State University
September 1, 2006 - June 1, 2010Qualifications
Salesforce Administrator Certification
January 11, 2030 - January 15, 2026Salesforce Associate Certification
January 11, 2030 - January 15, 2026Social Media Certification (Hubspot Academy)
January 11, 2030 - January 15, 2026The Fundamentals of Digital Marketing (Google Digital Garage)
January 11, 2030 - January 15, 2026An Introduction to Marketing (University of Pennsylvania)
January 11, 2030 - January 15, 2026DAAD award for excellent performance by foreign students
January 11, 2030 - January 15, 2026Telc German C1 Profession
January 11, 2030 - January 15, 2026Driving License: Category 'B'
January 11, 2030 - January 15, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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