Available to hire
I am a highly motivated and adaptable individual who thrives in a demanding work environment. My natural organizational skills and ability to build strong working relationships make me a valuable asset to any team. I excel under pressure, consistently meeting daily targets and completing ad-hoc tasks with ease.
With a wide range of skills, experiences, and knowledge, and a willingness to learn, I am confident in my ability to contribute to any organisation.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Receptionist at Vedder Price LLP (Ricoh UK, Business Process Services)
May 1, 2015 - PresentAs a receptionist at Vedder Price, I deliver polite, professional customer service to enhance the business reputation through positive first impressions. I am the first point of contact for visiting clients, solicitors, and contractors, delivering excellent customer service. I coordinate meetings with our US offices across different time zones for training and external client meetings using Cisco WebEx, Zoom, and Teams, providing AV assistance and troubleshooting AV problems if they arise. I am responsible for updating the office calendar, booking travel and holiday requests, booking and logging all couriers and facilities requests. Organising all hospitality services for internal and external meetings and events, from charity days to office parties and roundtable evenings. Carrying out research, writing the London office bulletin, compiling monthly data reports, and coordinating clerical workflow using various in-house systems.
Receptionist at Morgan Spencer (Ricoh UK)
May 1, 2012 - March 31, 2015Taking and directing calls; ensuring messages were communicated and delivered promptly. Handled database updates and digital file management aligned with data security requirements. Coordinated complex schedules for training sales and marketing events. Managed the busy meeting room schedule and devised creative solutions to room booking dilemmas. Performed administrative tasks for the secretaries and liaised across various teams to coordinate in-house events and meeting requirements for visitors from various offices. Offered outstanding hospitality throughout client visits and aided positive customer experiences. Carried out errands for the Director's PAs/marketing, ordered stationery, performed various administrative duties, and processed expenses. Actively listened to customers to fully understand requests and address concerns. Managed day-to-day communication with maintenance contractors and service providers, acting as principal site contact. Achieved excellent client satisfaction
Education
BA Honours Degree: Media Practices at The University of Luton
January 11, 2030 - January 15, 2026A Levels: English Language, Sociology at Heath Clark College
January 11, 2030 - January 15, 2026GSCEs: English Language, English Literature, Maths, Science, French, History at Haling Manor High School
January 11, 2030 - January 15, 2026Qualifications
Industry Experience
Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Intermediate
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