I'm Orsolya Kovacs, a proactive and detail-oriented Management & Business Support professional with 10+ years of experience supporting managers, teams, and stakeholders in international, fast-paced environments. I excel at calendar management, stakeholder coordination, administrative operations, recruitment support, and process optimization within highly regulated and complex organizations. I thrive on anticipating needs, maintaining discretion, and ensuring smooth day-to-day operations across cultures, time zones, and shifting priorities. I bring a structured, solution-oriented mindset and a proven ability to collaborate across functions and geographies. I’m comfortable adapting to changing priorities and love turning challenges into efficient, scalable processes that support leadership teams and business objectives.

Orsolya Kovacs

I'm Orsolya Kovacs, a proactive and detail-oriented Management & Business Support professional with 10+ years of experience supporting managers, teams, and stakeholders in international, fast-paced environments. I excel at calendar management, stakeholder coordination, administrative operations, recruitment support, and process optimization within highly regulated and complex organizations. I thrive on anticipating needs, maintaining discretion, and ensuring smooth day-to-day operations across cultures, time zones, and shifting priorities. I bring a structured, solution-oriented mindset and a proven ability to collaborate across functions and geographies. I’m comfortable adapting to changing priorities and love turning challenges into efficient, scalable processes that support leadership teams and business objectives.

Available to hire

I’m Orsolya Kovacs, a proactive and detail-oriented Management & Business Support professional with 10+ years of experience supporting managers, teams, and stakeholders in international, fast-paced environments. I excel at calendar management, stakeholder coordination, administrative operations, recruitment support, and process optimization within highly regulated and complex organizations. I thrive on anticipating needs, maintaining discretion, and ensuring smooth day-to-day operations across cultures, time zones, and shifting priorities.

I bring a structured, solution-oriented mindset and a proven ability to collaborate across functions and geographies. I’m comfortable adapting to changing priorities and love turning challenges into efficient, scalable processes that support leadership teams and business objectives.

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Language

Hungarian
Fluent
English
Advanced
Dutch
Advanced
German
Intermediate

Work Experience

RPO Technical Recruiter at ASML N.V. (via Cielo Talent Agency)
June 1, 2022 - Present
Act as the first point of contact for internal Talent Acquisition and hiring managers, aligning upcoming and urgent hiring needs across Factory, Operations and Supply Chain. Co-lead intake meetings, capture requirements and translate them into clear screening criteria and interview plans. Own end-to-end interview coordination across multiple time zones; manage calendars and communications to ensure a smooth candidate and stakeholder experience. Screen CVs and conduct initial interviews; present qualified shortlists to hiring managers and TA teams. Track personal KPIs; prepare weekly reports and contribute to process improvements and data quality initiatives. Collaborate with cross-functional teams and agency colleagues to drive alignment, transparency, and timely delivery in a complex international environment.
Recruiter/ HR Generalist at Keyence International NV/SA
June 1, 2021 - June 1, 2022
360 recruitment administration for interim and HQ roles: interview scheduling, documentation, offer preparation, and stakeholder coordination. Central point of contact for candidates, hiring managers, and external agencies; ensured timely updates and a consistent candidate experience. Coordinated onboarding activities and training logistics; collected and verified documentation for HQ programs. Maintained HR data in SuccessFactors; prepared reports to support HR follow-ups and decision making. Prepared and finalized employment contracts across 10 European countries, ensuring compliance with local requirements.
Office Manager/HR Generalist at Enerhell SA
June 1, 2020 - May 1, 2021
Owned day-to-day office operations, including administration and supplier/vendor management. Coordinated facilities, logistics, and supplies to ensure uninterrupted business operations. Managed invoicing, data management, and financial administration with high accuracy. Acted as the first point of contact for internal and external stakeholders.
Administrative employee - Data Entry at Keyence International NV/SA
September 1, 2019 - May 1, 2020
Worked in the Marketing team as lead generation back-office admin; entering data into the system. Built Excel macros to automate data entry and quality checks, reducing manual workload. Executed daily administrative tasks (filing, copying, data entry) with accuracy and speed. Organized multiple calendars; prioritized and scheduled meetings and email responses. Reviewed incoming data sheets and entered records into internal systems. Conducted market research and maintained contact databases across multiple companies.
Recruitment Consultant at Derekstol Nursing Agency
May 1, 2019 - September 1, 2019
Sourced and engaged passive candidates via social media and other platforms, resulting in an 80% increase in hires. Built relationships with UK nursing homes and aligned staffing to meet service needs. Managed end-to-end hiring for blue-collar roles; delivered training materials, organized mandatory training, and completed background checks. Facilitated daily and bi-weekly leadership meetings on staffing, absences, new hires, and budget approvals; proposed cost-effective solutions. Implemented a new ATS and employee tracking system by sourcing an IT partner; collaborated on requirements and iterative improvements. Analysed weekly and monthly data and reports using Excel and planning tools.
Banking Service Advisor at Santander Bank UK Plc.
May 1, 2017 - May 1, 2019
Served as the first point of contact for retail banking clients; processed withdrawals, PIN changes, transfers, and service requests. Managed team cash flow; allocated and balanced tills throughout the day. Promoted to Head Cashier after one year; opened/closed the branch and performed security checks. Oversaw main vault operations and G4S cash deliveries in line with security and compliance procedures. Held key-holder responsibilities for an additional branch focused on consultations.
Head Cashier at Zara - Inditex
May 1, 2015 - May 1, 2017
Supported store management with daily operations, scheduling, and task allocation. Led opening/closing procedures, cash management, and reporting. Trained and mentored new employees; coordinated daily workflows. Processed high-volume purchases and returns; resolved customer issues. Supported online orders and click-and-collect services. Managed deliveries and stock replenishment.
Office Manager at HelpyNet! Kft.
October 1, 2014 - May 1, 2015
Implemented office processes and internal policies to improve operational efficiency. Supported management with administrative coordination and employee performance tracking. Acted as mediator and support point for internal communications. Hired sales employees for the first product rollout. Coordinated meetings between company leadership and city council officials.

Education

Higher level Vocational Degree in Business Administration and Management specialized in Office Management and Administration at University of Nyíregyháza
September 1, 2010 - June 1, 2012

Qualifications

Dutch NT2 Language certificate
September 1, 2024 - June 1, 2025
Sourcing Masterclass powered by Cielo, Cielo Talent / Source code Agency
January 1, 2024 - April 1, 2024
Cielo's AI for HR & TA Professionals Certification
November 1, 2024 - January 31, 2025

Industry Experience

Manufacturing, Professional Services, Retail, Financial Services, Computers & Electronics