Hi, I’m Stephanie Santamaria, an Executive Assistant and Operations professional with 8+ years supporting senior leaders, managing complex calendars, and shaping efficient workflows in remote and hybrid environments. I thrive on turning priorities into actionable plans and delivering polished, confidential support that helps executives focus on strategic outcomes. I specialize in calendar and inbox management across multiple time zones, CRM optimization (Salesforce, ClickUp, Notion), event planning, and content strategy. I’m details-driven, discreet, and collaborative, known for turning chaos into clarity and consistently delivering high-quality results.

Stephanie Santamaria

Hi, I’m Stephanie Santamaria, an Executive Assistant and Operations professional with 8+ years supporting senior leaders, managing complex calendars, and shaping efficient workflows in remote and hybrid environments. I thrive on turning priorities into actionable plans and delivering polished, confidential support that helps executives focus on strategic outcomes. I specialize in calendar and inbox management across multiple time zones, CRM optimization (Salesforce, ClickUp, Notion), event planning, and content strategy. I’m details-driven, discreet, and collaborative, known for turning chaos into clarity and consistently delivering high-quality results.

Available to hire

Hi, I’m Stephanie Santamaria, an Executive Assistant and Operations professional with 8+ years supporting senior leaders, managing complex calendars, and shaping efficient workflows in remote and hybrid environments. I thrive on turning priorities into actionable plans and delivering polished, confidential support that helps executives focus on strategic outcomes.

I specialize in calendar and inbox management across multiple time zones, CRM optimization (Salesforce, ClickUp, Notion), event planning, and content strategy. I’m details-driven, discreet, and collaborative, known for turning chaos into clarity and consistently delivering high-quality results.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Executive Assistant to the President at Evoke Consulting Inc.
February 1, 2023 - Present
Oversee executive operations, cross-functional initiatives, and high-priority communications. Orchestrate complex calendar and inbox management across multiple time zones, ensuring seamless scheduling and executive alignment. Lead planning and execution of internal and client-facing events, including national virtual workshops and a high-profile book launch. Develop business proposals, training content, and service agreements to support revenue growth and streamline operations. Drive CRM optimization and brand presence through targeted digital strategies and consistent execution across social media platforms.
Administrative Assistant at Standard Mechanical Systems
November 1, 2021 - February 1, 2023
Processed customer invoicing through facility management platforms; improved invoice turnaround time by 25%. Analyzed and costed work orders to enhance profitability tracking and reporting accuracy.
Social Media Coordinator & Community Manager (Freelance) at SS Social
May 1, 2021 - February 1, 2023
Developed and launched a Pinterest content strategy, achieving a 45% increase in engagement within 3 months. Managed daily social media content using Hootsuite, maintaining brand consistency across Instagram, Facebook, and Pinterest.
Scheduling Coordinator at Classic Fire Protection
January 1, 2021 - October 1, 2021
Scheduled technicians across departments and regions, ensuring resource alignment and daily operational efficiency. Handled 50+ daily service calls and streamlined appointment management processes.
Office Manager at Fire - Alert Mobile Extinguishers
January 1, 2018 - January 1, 2021
Oversaw administrative operations and account management for high-value contracts (e.g., City of Toronto, Petro Canada). Processed 300+ monthly work orders, dispatching to subcontractors/franchisees with 99% accuracy. Reduced outstanding collections by 18% through updated billing workflows and customer follow-ups.
Project Coordinator at The DeFaveri Group
July 1, 2017 - January 1, 2018
Issued and tracked POs, transcribed executive meeting notes, and supported procurement initiatives.
Administrative Assistant at Standard Mechanical Contracting
January 1, 2016 - July 1, 2017
Managed contractor billing and client reconciliations; improved document submission timelines by 30%.
Administrative Assistant at Fire - Alert Mobile Extinguishers
June 1, 2014 - December 1, 2015
Prepared competitive bids and tenders; managed national vendor accounts and scheduling logistics.

Education

Certificate at George Brown College (Online)
January 1, 2021 - January 1, 2022
Diploma at triOS College
January 1, 2013 - January 1, 2014
Diploma at Sheridan College – Visual Merchandising Arts
January 1, 2009 - January 1, 2011

Qualifications

Procore Certified: Associate
January 11, 2030 - January 16, 2026
Procore Certified: Project Manager – Core Tools
January 11, 2030 - January 16, 2026

Industry Experience

Professional Services, Manufacturing, Software & Internet, Government, Media & Entertainment