I am an aspiring Content and AI Training Specialist leveraging over 20 years of combined experience across the NHS, Private Healthcare, IT, Energy, and Commercial Property sectors. My background spans Communications, Database Management, Salesforce Administration (including user configuration and reporting), and conducting Clinical Risk Assessments and Audits. I am deeply passionate about AI with strong Generative AI prompting skills. For the past three years, I have immersed myself in learning its many aspects to build new skills, enhance work performance, and facilitate project planning. I have taught others the critical importance of proofreading, identifying 'hallucinations', and fact-checking AI outputs. Beyond standard prompting, I actively prototype my own AI applications to understand model logic and workflow. As a proven communicator in both verbal and written forms with strong attention to detail, I am eager to apply my domain knowledge to high-quality Data Annotation and AI training.…

Shellie-Ann Williamson

I am an aspiring Content and AI Training Specialist leveraging over 20 years of combined experience across the NHS, Private Healthcare, IT, Energy, and Commercial Property sectors. My background spans Communications, Database Management, Salesforce Administration (including user configuration and reporting), and conducting Clinical Risk Assessments and Audits. I am deeply passionate about AI with strong Generative AI prompting skills. For the past three years, I have immersed myself in learning its many aspects to build new skills, enhance work performance, and facilitate project planning. I have taught others the critical importance of proofreading, identifying 'hallucinations', and fact-checking AI outputs. Beyond standard prompting, I actively prototype my own AI applications to understand model logic and workflow. As a proven communicator in both verbal and written forms with strong attention to detail, I am eager to apply my domain knowledge to high-quality Data Annotation and AI training.…

Available to hire

I am an aspiring Content and AI Training Specialist leveraging over 20 years of combined experience across the NHS, Private Healthcare, IT, Energy, and Commercial Property sectors. My background spans Communications, Database Management, Salesforce Administration (including user configuration and reporting), and conducting Clinical Risk Assessments and Audits. I am deeply passionate about AI with strong Generative AI prompting skills. For the past three years, I have immersed myself in learning its many aspects to build new skills, enhance work performance, and facilitate project planning. I have taught others the critical importance of proofreading, identifying ‘hallucinations’, and fact-checking AI outputs. Beyond standard prompting, I actively prototype my own AI applications to understand model logic and workflow.

As a proven communicator in both verbal and written forms with strong attention to detail, I am eager to apply my domain knowledge to high-quality Data Annotation and AI training.

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Language

English
Fluent

Work Experience

Salesforce Administrator at NIQ Brandbank (Remote)
November 1, 2024 - November 1, 2025
Managed daily administration including validation rules, custom objects and fields to ensure data integrity across regions; designed reports and dashboards; built Visualforce template pages and a Salesforce App for external clients; resolved Jira and Salesforce tickets to maintain system health.
Junior Salesforce Functional Consultant at Vanguard Cloud Consulting (Remote)
September 1, 2023 - November 1, 2024
Leveraged Generative AI to draft user stories, acceptance criteria, and personas for UAT; taught teams effective prompting to reduce AI hallucinations; summarized client meetings and drafted follow-up communications using AI tools; configured client instances with best practices (flow automations, validation rules, custom objects); led requirements-gathering and demonstrated custom builds; created an onboarding framework and improved internal processes.
Theatre Scrub Practitioner/Fertility Nurse/Ward Nurse at NHS and Private Hospitals (various)
September 1, 2011 - September 1, 2023
Led multidisciplinary teams in operating theatre environments. Ran department risk assessments and conducted up to 7 audits monthly as the Infection Prevention Link Nurse. Improved statistics by 20% and presented data at quarterly company meetings. Verified correct consent forms, test results, and treatment plans prior to clinical procedures using a bespoke clinical database. Documented and maintained strict patient care records. Trained junior, non-clinical and agency staff on the hospital database. Wrote and implemented Service-Level Agreements (SLAs), internal guidelines, and protocols. Proactively reported and logged incidents to ensure safety compliance.
Theatre Scrub Practitioner/Fertility Nurse/Ward Nurse at NHS & Private Hospitals (multiple sites including Lewisham & Greenwich NHS Trust, Medway Maritime Hospital, The Private Clinic, King Edward VII Hospital, St. Bartholomew’s NHS Hospital, CARE Fertility Tunbridge Wells)
September 1, 2011 - September 1, 2023
Led multidisciplinary teams in operating theatre environments. Ran department risk assessments and conducted up to seven audits monthly as Infection Prevention Link Nurse. Improved statistics by 20% and presented data at quarterly company meetings. Verified consent forms, test results, and treatment plans prior to procedures. Maintained strict patient care records on bespoke clinical databases. Trained junior, non-clinical and agency staff on hospital databases. Wrote and implemented SLAs, internal guidelines, and protocols. Proactively reported and logged incidents to ensure safety compliance.
Theatre Scrub Practitioner/Fertility Nurse/Ward Nurse at NHS/Private Hospitals (various)
September 1, 2011 - September 1, 2023
Led multidisciplinary teams in operating theatre environments; conducted department risk assessments and up to 7 monthly audits as Infection Prevention Link Nurse; improved safety and data accuracy, and presented data at quarterly meetings; maintained patient care records and validated consent forms, test results and treatment plans.
Development Team Administrator at Drivers Jonas Property Consultancy
February 1, 2005 - January 1, 2007
Managed monthly billing for 250+ clients, generated invoices, and tracked payments; formatted and proofread technical reports for Partners and Associates; trained new staff on CRM and telephone systems.
McWISDoM Administrator at Interpublic Group (formerly MCT (EMEA))
September 1, 2002 - August 1, 2003
Administered McWISDoM for intranets/extranets across EMEA & AP regions; created client extranets for pitches and managed CRM for high-value clients.
Communications Coordinator at ELEXON Limited
March 1, 1999 - September 1, 2002
IT advocate, translating complex IT problems into clear internal communications; maintained Goldmine contacts database and trained ~40 staff; managed website content and coordinated document publishing.

Education

DipHE Adult Nursing at University of Greenwich
January 11, 2030 - August 1, 2011
Certificate in Introduction to Cloud Computing at IBM Skills Network
January 11, 2030 - September 1, 2022
Certificate in Introduction to DevOps at IBM Skills Network
January 11, 2030 - August 1, 2022
Certificate in DeFi: The Future of Finance at Duke University
January 11, 2030 - June 1, 2022
AWS Cloud Practitioner Training at The Learning People
January 11, 2030 - August 1, 2023
Salesforce Administration Certificate at Salesforce
January 11, 2030 - December 1, 2023
Introduction to Google Generative AI at Coursera/Google
January 11, 2030 - August 1, 2024
Salesforce Platform App Builder Training at Coursera/Vanderbilt University
January 11, 2030 - January 16, 2026
DipHE Adult Nursing at University of Greenwich
January 11, 2030 - August 1, 2011
DipHE Adult Nursing at University of Greenwich
January 11, 2030 - August 1, 2011
Certificate in Introduction to Cloud Computing at IBM Skills Network
September 1, 2022 - January 16, 2026
Certificate in Introduction to DevOps at IBM Skills Network
August 1, 2022 - January 16, 2026
Certificate in DeFi: The Future of Finance at Duke University
June 1, 2022 - January 16, 2026
Introduction to Google Generative AI at Coursera/Google
August 1, 2024 - January 16, 2026
Salesforce Administration Certificate at Salesforce
December 1, 2023 - January 16, 2026
Current Salesforce Platform App Builder Training at Salesforce/Udemy
July 1, 2025 - January 16, 2026

Qualifications

DipHE Adult Nursing
January 11, 2030 - August 1, 2011
Certificate in Introduction to Cloud Computing
January 11, 2030 - September 1, 2022
Certificate in Introduction to DevOps
January 11, 2030 - August 1, 2022
Certificate in DeFi: The Future of Finance
January 11, 2030 - June 1, 2022
AWS Cloud Practitioner Training
January 11, 2030 - August 1, 2023
Salesforce Administration Certificate
January 11, 2030 - December 1, 2023
Introduction to Google Generative AI
January 11, 2030 - August 1, 2024
Salesforce Platform App Builder Training
January 11, 2030 - January 16, 2026
Salesforce Administration Certificate
December 1, 2023 - January 16, 2026
Introduction to Google Generative AI
August 1, 2024 - January 16, 2026
Salesforce Platform App Builder Training
July 1, 2025 - January 16, 2026
AWS Cloud Practitioner Training
August 1, 2023 - January 16, 2026
Certificate in Introduction to Cloud Computing
September 1, 2022 - January 16, 2026
Certificate in Introduction to DevOps
August 1, 2022 - January 16, 2026
Certificate in DeFi: The Future of Finance
June 1, 2022 - January 16, 2026
Advanced Prompt Engineering for Everyone
January 11, 2030 - January 16, 2026
DipHE Adult Nursing
January 11, 2030 - August 1, 2011
Certificate in Introduction to Cloud Computing
September 1, 2022 - January 16, 2026
Certificate in Introduction to DevOps
August 1, 2022 - January 16, 2026
Certificate in DeFi: The Future of Finance
June 1, 2022 - January 16, 2026
Introduction to Google Generative AI
August 1, 2024 - January 16, 2026
Salesforce Administration Certificate
December 1, 2023 - January 16, 2026
Current Salesforce Platform App Builder Training
July 1, 2025 - January 16, 2026

Industry Experience

Healthcare, Software & Internet, Energy & Utilities, Real Estate & Construction, Professional Services, Education