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I'm a motivated and empathetic customer care professional with over a year of experience delivering exceptional service. I excel at resolving inquiries and concerns quickly while maintaining a positive, professional demeanor. I'm eager to apply my communication and problem-solving skills to a dynamic team where my background in customer service and technical support can contribute to outstanding customer satisfaction and, where relevant, design and copy opportunities.…I'm a motivated and empathetic customer care professional with over a year of experience delivering exceptional service. I excel at resolving inquiries and concerns quickly while maintaining a positive, professional demeanor. I'm eager to apply my communication and problem-solving skills to a dynamic team where my background in customer service and technical support can contribute to outstanding customer satisfaction and, where relevant, design and copy opportunities.

Mariyam Riaz

Voiceover Artist, Presenter, Content Creator, +6

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I'm a motivated and empathetic customer care professional with over a year of experience delivering exceptional service. I excel at resolving inquiries and concerns quickly while maintaining a positive, professional demeanor. I'm eager to apply my communication and problem-solving skills to a dynamic team where my background in customer service and technical support can contribute to outstanding customer satisfaction and, where relevant, design and copy opportunities.…I'm a motivated and empathetic customer care professional with over a year of experience delivering exceptional service. I excel at resolving inquiries and concerns quickly while maintaining a positive, professional demeanor. I'm eager to apply my communication and problem-solving skills to a dynamic team where my background in customer service and technical support can contribute to outstanding customer satisfaction and, where relevant, design and copy opportunities.

Available to hire

I’m a motivated and empathetic customer care professional with over a year of experience delivering exceptional service. I excel at resolving inquiries and concerns quickly while maintaining a positive, professional demeanor.

I’m eager to apply my communication and problem-solving skills to a dynamic team where my background in customer service and technical support can contribute to outstanding customer satisfaction and, where relevant, design and copy opportunities.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at Aldo

October 1, 2023 - January 31, 2024

Responded to telephone inquiries, providing quality service to customers and associates regarding product availability and order status. Listened attentively to caller needs to ensure a positive experience. Accessed electronic and paper catalogs to lookup product information and availability. Strived for quick complaint resolution; commended by supervisor for resolving problems on the first call and avoiding escalation.

Customer Service Representative at Rsquare Consulting Services Inc

November 1, 2022 - May 31, 2023

Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion. Memorized the company's product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service. Recommended solutions within customer budgets and proactively followed up with all leads.