Available to hire
My working experience makes me adapt easily to many different jobs. I used to work in international companies, lived and worked in Spain and I am good at research. For an interesting job I would always love to do trainings and extend my knowledge.
Since I am a detail-oriented person who always wants to assure quality, I am a perfect match for focused work.
For the right job, I would even relocate.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
German
Fluent
English
Advanced
Spanish; Castilian
Advanced
Work Experience
Back Office Agent at KKH (Health Insurance)
October 1, 2024 - PresentAdministrative back-office support; Data processing and internal coordination
Office & Event Management Assistant at Frauencomputer zentrum Berlin e.V.
November 1, 2019 - December 31, 2022IT-supported office administration and event-related technology; Accounting for European funding projects; Supervision of course participants
Telecommunications Support Agent at DEKRA (Temporary Employment)
September 1, 2011 - February 29, 2012Technical customer support for telecommunications services; Troubleshooting and user assistance
Database & Terminology Specialist at Valadis S.L. – B2B Hotel Booking
August 1, 2005 - April 30, 2006Translation and data consistency of B2B database content; Technical documentation and manuals
Trainee Application Developer (Client-Server) at Siemens Business Services (S BS)
March 1, 2002 - December 31, 2002Vocational training in application development; Basics of client-server architectures; Application testing and documentation
Support & Quality Assurance Engineer at Emis Intl. Gmb H
April 1, 2001 - February 28, 2002Test case development; Software testing and quality assurance; Bug documentation
Customer Service Representative at Mobilcom (Telecommunications)
June 1, 2000 - March 31, 2001Technical support and customer care
Customer Service Agent at Air Berlin Group
May 1, 2006 - July 31, 2011Booking management for customers and travel agencies (Europe, USA); Multilingual communication and process compliance; Handling of complaints
Switchboard / Information Desk at Kreiskrankenhaus Rendsburg
May 1, 2004 - March 31, 2005Patient registration
Data Entry Clerk at IKK Health Insurance
August 1, 1997 - March 31, 1998Data entry tasks
Education
Vocational Training: Administrative Assistant (Public Administration) at Rendsburg, Germany
January 1, 1988 - December 31, 1992Secondary School Certificate (Realschulabschluss) at Rendsburg, Germany
January 1, 1988 - December 31, 1988Vocational Training: Application Developer (Client-Server Systems) at Siemens Business Services, Kiel, Germany
January 1, 2002 - January 16, 2026Qualifications
Industry Experience
Healthcare, Telecommunications, Professional Services, Education, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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