Neman Galic

Responsible for managing and executing customer projects in the DACH region, with a focus on process optimization, sales development, and automation of administrative workflows.

Product Ops at Ronal AG

Optimization and automation of product-related processes and systems (e.g., Oracle, SharePoint, Salesforce), support in configuration management, reporting, and maintenance of the product hierarchy in an international industrial environment.

Unemployment Insurance Specialist at Syna – Trade Union

Provided unemployment insurance guidance and case handling, supported clients, and contributed to process improvements in the PMO context.

Specialist for Unemployment Compensation at Public Unemployment Fund of the Canton Aargau, Branch Baden

Handled unemployment compensation matters, analysis, and reporting; supported system operations.

Customer Consultant SME Generalist at Swisscom AG

Advised SME customers on services and solutions; cross-selling; issue resolution.

Customer Consultant at Swisscom AG

Provided customer support and consulting; improved customer satisfaction.

Back Office Assistant at Adecco Group (Swisscom AG)

Managed administrative tasks and data entry to support sales and customer service.

Sales Assistant at ZARA Wankdorf

Retail sales assistant; assisted customers and maintained merchandising.