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I'm a Business Administration student in the Innovation & Entrepreneurship track, English-taught program, with hands-on experience in operations, supervision, and customer-facing environments. I've worked in fast-paced settings like Costa Coffee, a family biodiesel production business, and in construction; I thrive on coordinating teams, solving problems, and delivering strong customer service. I am seeking entry-level remote roles in operations, administrative support, or customer support. I am fluent in English, reliable, adaptable, and comfortable working under pressure. I bring a proactive mindset, a strong work ethic, and a collaborative approach to contribute to efficient processes and positive customer experiences.…I'm a Business Administration student in the Innovation & Entrepreneurship track, English-taught program, with hands-on experience in operations, supervision, and customer-facing environments. I've worked in fast-paced settings like Costa Coffee, a family biodiesel production business, and in construction; I thrive on coordinating teams, solving problems, and delivering strong customer service. I am seeking entry-level remote roles in operations, administrative support, or customer support. I am fluent in English, reliable, adaptable, and comfortable working under pressure. I bring a proactive mindset, a strong work ethic, and a collaborative approach to contribute to efficient processes and positive customer experiences.

Iakovos Larionidis

Project Manager, Content Creator, Copywriter, +2

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I'm a Business Administration student in the Innovation & Entrepreneurship track, English-taught program, with hands-on experience in operations, supervision, and customer-facing environments. I've worked in fast-paced settings like Costa Coffee, a family biodiesel production business, and in construction; I thrive on coordinating teams, solving problems, and delivering strong customer service. I am seeking entry-level remote roles in operations, administrative support, or customer support. I am fluent in English, reliable, adaptable, and comfortable working under pressure. I bring a proactive mindset, a strong work ethic, and a collaborative approach to contribute to efficient processes and positive customer experiences.…I'm a Business Administration student in the Innovation & Entrepreneurship track, English-taught program, with hands-on experience in operations, supervision, and customer-facing environments. I've worked in fast-paced settings like Costa Coffee, a family biodiesel production business, and in construction; I thrive on coordinating teams, solving problems, and delivering strong customer service. I am seeking entry-level remote roles in operations, administrative support, or customer support. I am fluent in English, reliable, adaptable, and comfortable working under pressure. I bring a proactive mindset, a strong work ethic, and a collaborative approach to contribute to efficient processes and positive customer experiences.

Available to hire

I’m a Business Administration student in the Innovation & Entrepreneurship track, English-taught program, with hands-on experience in operations, supervision, and customer-facing environments. I’ve worked in fast-paced settings like Costa Coffee, a family biodiesel production business, and in construction; I thrive on coordinating teams, solving problems, and delivering strong customer service.

I am seeking entry-level remote roles in operations, administrative support, or customer support. I am fluent in English, reliable, adaptable, and comfortable working under pressure. I bring a proactive mindset, a strong work ethic, and a collaborative approach to contribute to efficient processes and positive customer experiences.

Skills

Microsoft Office

CRM

Data Visualization

Experience Level

Microsoft Office

Expert

CRM

Intermediate

Data Visualization

Intermediate

Language

Greek, Modern

Fluent

English

Advanced

Russian

Beginner

Work Experience

Operations Supervisor at Costa Coffee – Cyprus

January 1, 2024 - Present

Oversee daily Costa Coffee operations, ensuring smooth workflow across shifts, and uphold service standards in a fast-paced café environment. Coordinate staff scheduling, supervise performance, and provide on-the-spot coaching. Respond to customer inquiries and resolve issues professionally to maintain high customer satisfaction. Implement and monitor operational procedures to ensure quality, safety, and efficiency.