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I am a detail-oriented data management and administrative professional with a proven track record in data handling, CRM management, and recruitment. I excel at turning complex datasets into actionable insights, improving processes, and building strong relationships with clients and teams under pressure. I am proficient in Excel, Google Sheets, and Microsoft Office, and I thrive in remote, fast-paced environments where accuracy and efficiency matter.…I am a detail-oriented data management and administrative professional with a proven track record in data handling, CRM management, and recruitment. I excel at turning complex datasets into actionable insights, improving processes, and building strong relationships with clients and teams under pressure. I am proficient in Excel, Google Sheets, and Microsoft Office, and I thrive in remote, fast-paced environments where accuracy and efficiency matter.

Confidence Thomas

Project Manager, Data Analyst, Content Creator, +3

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I am a detail-oriented data management and administrative professional with a proven track record in data handling, CRM management, and recruitment. I excel at turning complex datasets into actionable insights, improving processes, and building strong relationships with clients and teams under pressure. I am proficient in Excel, Google Sheets, and Microsoft Office, and I thrive in remote, fast-paced environments where accuracy and efficiency matter.…I am a detail-oriented data management and administrative professional with a proven track record in data handling, CRM management, and recruitment. I excel at turning complex datasets into actionable insights, improving processes, and building strong relationships with clients and teams under pressure. I am proficient in Excel, Google Sheets, and Microsoft Office, and I thrive in remote, fast-paced environments where accuracy and efficiency matter.

Available to hire

I am a detail-oriented data management and administrative professional with a proven track record in data handling, CRM management, and recruitment. I excel at turning complex datasets into actionable insights, improving processes, and building strong relationships with clients and teams under pressure.

I am proficient in Excel, Google Sheets, and Microsoft Office, and I thrive in remote, fast-paced environments where accuracy and efficiency matter.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Work Experience

Appointment Setter/Cold Caller at Better Future Solar Water

August 1, 2024 - September 1, 2025

Led outbound outreach as Appointment Setter/Cold Caller, generating and maintaining leads while ensuring 99% data accuracy in CRM across campaigns. Conducted outbound calls to prospective clients, presenting company offerings and qualifying leads through structured and natural conversations. Scheduled and coordinated appointments, improving sales team productivity by 20%. Re-engaged warm leads with targeted follow-ups to advance opportunities and moved deals through the pipeline. Analyzed call performance data to identify trends and recommended enhancements that boosted conversion rates and overall outreach effectiveness.

Administrative Assistant at African University of Science and Technology

February 1, 2024 - July 1, 2024

Coordinated scheduling and managed a complex team calendar, ensuring seamless operations. Drafted and edited official documents, reports, and presentations with zero error returns. Managed expenses, travel logistics, and correspondence with strong attention to detail. Facilitated timely demos and consultations to enhance client understanding and move opportunities through the pipeline.

Job Recruiter at Hecrecruit

July 1, 2023 - December 1, 2023

Successfully sourced, screened, and placed at least 2+ candidates per month, consistently exceeding recruitment targets. Designed and implemented sourcing strategies that reduced hiring time by 15%. Oversaw the entire recruitment cycle from candidate engagement to onboarding. Built long-term client relationships by tailoring hiring solutions to business needs.