I'm Oliva Dovile Pociute, founder and CEO of DP Colour World in Oliva, Spain. I launched a new retail shop specialising in handmade crafts, yarn, and beauty services, and built a secure payments system with Square for in-store and online orders. I fostered a creative community by introducing crochet lessons and attracting customers, while expanding offerings to manicure/pedicure services and designing a craft hub aesthetic. I'm passionate about logistics, e-commerce, and supporting local artisans. I build strong partnerships, source high-quality handmade products, optimise processes to reduce lead times and costs, and lead teams to deliver excellent service. I value clear communication, continuous learning, and delivering value through efficient logistics and customer care.…

Dovile Pociute

I'm Oliva Dovile Pociute, founder and CEO of DP Colour World in Oliva, Spain. I launched a new retail shop specialising in handmade crafts, yarn, and beauty services, and built a secure payments system with Square for in-store and online orders. I fostered a creative community by introducing crochet lessons and attracting customers, while expanding offerings to manicure/pedicure services and designing a craft hub aesthetic. I'm passionate about logistics, e-commerce, and supporting local artisans. I build strong partnerships, source high-quality handmade products, optimise processes to reduce lead times and costs, and lead teams to deliver excellent service. I value clear communication, continuous learning, and delivering value through efficient logistics and customer care.…

Available to hire

I’m Oliva Dovile Pociute, founder and CEO of DP Colour World in Oliva, Spain. I launched a new retail shop specialising in handmade crafts, yarn, and beauty services, and built a secure payments system with Square for in-store and online orders. I fostered a creative community by introducing crochet lessons and attracting customers, while expanding offerings to manicure/pedicure services and designing a craft hub aesthetic.

I’m passionate about logistics, e-commerce, and supporting local artisans. I build strong partnerships, source high-quality handmade products, optimise processes to reduce lead times and costs, and lead teams to deliver excellent service. I value clear communication, continuous learning, and delivering value through efficient logistics and customer care.

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Language

English
Fluent
Lithuanian
Fluent
Spanish; Castilian
Advanced

Work Experience

Founder & CEO at DP Colour World
May 20, 2024 - Present
Founded and lead a new retail business in Oliva, Spain, focusing on handmade crafts, yarn, and beauty services. Built a secure in-store and online payments system using Square. Established partnerships with local artisans and suppliers and introduced crochet lessons to foster a creative community. Expanded offerings to include manicures and pedicures, and improved the shop's appeal as a craft hub.
Import Coordinator at Euro Turkish Freight Solutions Ltd
August 1, 2022 - May 19, 2024
Managed daily international import operations, coordinating with customers, hauliers, and customs teams to ensure smooth shipments. Prepared Turkey-UK/EU documentation, ensured regulatory compliance, scheduled and verified delivery bookings, and optimized customs clearance procedures. Maintained regular communication with Turkish counterparts using translation tools to facilitate seamless logistics. Resolved shipment issues with proactive problem solving and quick decision making.
Customs and Trade Advisor at HGS Ltd
November 2, 2020 - July 31, 2022
Advised up to 50 businesses per month on Northern Ireland Protocol changes, resolving customs issues and providing expert guidance. Managed inbound/outbound customer communications, ensuring accurate information on customs declarations. Proactively identified and corrected application errors, improving customer success rates and satisfaction. Collaborated across campaigns to understand traders' pain points and promoted continuous learning.
Import Specialist at Euro Turkish Freight Solutions
June 1, 2017 - November 1, 2020
Managed international freight operations, tracked consignments, and ensured on-time shipments. Served as primary liaison between clients and customs teams, streamlined document preparation and compliance. Diagnosed and resolved shipment issues to minimize disruption. Maintained invoicing and customer clearance documentation.
Office Coordinator at Identitys Limited
May 1, 2014 - April 30, 2017
Managed the office switchboard, directed calls to appropriate departments, scheduled engineers’ appointments, and ensured service requests were timely addressed. Maintained accurate service records and up-to-date documentation. Assisted Sales Director with client queries, prepared business reports, and coordinated meetings.
Picker at Amazon UK
November 2, 2013 - April 30, 2014
Efficiently managed inventory by sorting, stacking, and packaging finished goods for shipment. Operated IS QA scanners to track and verify product accuracy and warehouse logistics. Performed quality checks to ensure containers were damage-free and properly sealed.

Education

Level 2 Certificate in AAT Accounting at Home Learning College Cambridge, United Kingdom
March 1, 2019 - January 16, 2026
BTEC Diploma in 3D Design at The College of West Anglia, Wisbech, United Kingdom
September 1, 2011 - January 16, 2026
A Level or equivalent at City College Peterborough, United Kingdom
January 1, 2013 - January 16, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Retail, Professional Services