I’m a seasoned aviation and logistics leader with over 20 years of experience guiding large, diverse teams through fast-paced, safety‑critical environments. I excel at turning complex challenges into clear operational plans, mentoring people to reach their potential, and delivering reliable outcomes for customers, stakeholders and partners. As an ICAM-trained investigator and cross-functional collaborator, I’ve led safety, compliance and efficiency initiatives—from major cargo handling transformations to fleet and facility modernization—while maintaining strong relationships across multiple continents. I’m passionate about building resilient operations, fostering a high-performance culture, and delivering measurable improvements that support sustainable growth.

Liuteine Monty Tofilau

I’m a seasoned aviation and logistics leader with over 20 years of experience guiding large, diverse teams through fast-paced, safety‑critical environments. I excel at turning complex challenges into clear operational plans, mentoring people to reach their potential, and delivering reliable outcomes for customers, stakeholders and partners. As an ICAM-trained investigator and cross-functional collaborator, I’ve led safety, compliance and efficiency initiatives—from major cargo handling transformations to fleet and facility modernization—while maintaining strong relationships across multiple continents. I’m passionate about building resilient operations, fostering a high-performance culture, and delivering measurable improvements that support sustainable growth.

Available to hire

I’m a seasoned aviation and logistics leader with over 20 years of experience guiding large, diverse teams through fast-paced, safety‑critical environments. I excel at turning complex challenges into clear operational plans, mentoring people to reach their potential, and delivering reliable outcomes for customers, stakeholders and partners.

As an ICAM-trained investigator and cross-functional collaborator, I’ve led safety, compliance and efficiency initiatives—from major cargo handling transformations to fleet and facility modernization—while maintaining strong relationships across multiple continents. I’m passionate about building resilient operations, fostering a high-performance culture, and delivering measurable improvements that support sustainable growth.

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Language

English
Fluent
Samoan
Advanced

Work Experience

Team Manager Domestic Ramp Operations at Air New Zealand
September 1, 2022 - Present
Oversee B Shift across baggage makeup, regional turbo prop ramp operations and A320/321 jet ramp operations, managing roughly 70 staff. Responsible for overall operational oversight, strategy, performance and stakeholder engagement for both regional and cargo portfolios. ICAM investigator trained with hands-on incident investigations; delivered actionable reports that improved processes and procedures. Apply NZ industrial legislation and HR processes to staff management to ensure compliant, fair and effective workforce practices. Led successful rollout of the Real Time Controller program within AKL domestic Jets A320/321 and Regional turbo prop operations.
Operations Manager at Rapid Facilities Services
December 1, 2021 - July 1, 2022
Developed and implemented compliance frameworks and regulatory reporting systems within the commercial cleaning industry, ensuring alignment with legal, health and safety requirements and associated risk controls.
Small Projects Manager at Qatar Aviation Services (QAS)
March 1, 2018 - September 1, 2021
Developed, coordinated and delivered multiple infrastructure and ground services equipment projects, ensuring operational readiness, compliance and long-term efficiency improvements.
Cargo Terminal Manager at Qatar Aviation Services (QAS)
January 1, 2014 - March 1, 2018
Planned and oversaw the cargo transition and integration from Doha International Airport to Hamad International Airport; managed a 52,000 sqm fully automated warehouse and 600+ staff per shift in a high-volume, 24/7 cargo hub. Oversaw 11 freighter gates, live animal handling facilities, and led process improvements that expanded terminal capacity from 1.1 to 2.1 million tons per annum. Directed safety, compliance and efficiency initiatives while maintaining service quality under tight timelines.
Cargo Airside Consultant at Lodige Middle East Systems
July 1, 2013 - December 1, 2013
Consultant for Lodige Group working with Qatar Airways Cargo during a critical operational transition; prepared new cargo warehouse and airside for seamless handover from DIA to HIA.
Warehouse Supervisor
September 1, 2010 - July 1, 2013
Supervised warehousing operations in Melbourne, ensuring efficient space utilization, safety compliance and effective workflow management in a high-volume environment.
Cargo Agent at TollDnata
November 1, 2008 - August 1, 2010
Handled cargo operations, coordination and handling activities in Melbourne, contributing to on-time throughput and service quality.
Load Master at Atlas Airways
April 1, 2006 - October 1, 2008
Managed load planning and aircraft turnaround for Sydney-based operations, ensuring safety and efficiency in high-demand environments.
Supervisor Express Ground Handling
January 1, 2004 - April 1, 2006
Supervised express ground handling operations, coordinating teams to maintain service levels and operational integrity.
Corporal, Non-Commissioned Officer at New Zealand Army
January 1, 1991 - December 31, 2001
Led and trained personnel within a structured military setting, developing leadership, discipline and teamwork skills applicable to high-pressure civilian roles.

Education

Add your educational history here.

Qualifications

ICAM Investigator Training
January 11, 2030 - February 10, 2026
IATA CEIV Pharma Certification (Pharma Handling)
January 11, 2030 - February 10, 2026

Industry Experience

Transportation & Logistics, Professional Services, Travel & Hospitality, Government, Manufacturing