Research new market opportunities and oversee growth projects. Forecast revenue and develop sales projections. Actively seek new business opportunities; manage a portfolio including 1500+ retail stores. Coach business owners and store managers to boost revenue, contribute to opportunity development, and maintain robust stakeholder communication with consultants and clients.

Retail Department Area Manager at Costco NZ

May 1, 2022 - November 1, 2022

Financial management of departments; develop and implement sales and merchandising plans; monitor department performance for productivity and compliance; approve and submit orders to buying office; manage presentation, merchandising, and inventory standards; support opening of Costco's first NZ warehouse.

Retail Store Manager at Noel Leeming – The Warehouse Group

March 1, 2019 - May 1, 2022

Select products and determine stock levels and pricing; hire, train and supervise staff; create and implement buying and marketing policies; maintain stock and financial records; lead store management to achieve targets; ensure health and safety compliance; develop end-to-end customer plans across technologies and continuously grow the sales funnel.

Business Development Manager at Tai Ping Trading Co. Ltd

September 1, 2013 - September 1, 2014

Look after current customers in regional areas (Auckland and Wellington); expand and develop business in Auckland and Wellington.

Sales Manager at Michael Hill Ltd

September 1, 2013 - March 1, 2019

Manage a team of sales consultants across multiple national stores in Auckland; drive sales through exceptional customer service; work to budgets and targets; oversee retail merchandising, sales and training; build relationships with finance providers to boost sales and customer experience.