I’m a meticulous professional with well-versed experience in providing quality administrative and customer service support, adept at handling remote office procedures and calls. I’m effective at meeting deadlines and processing information through well-honed research skills. I excel in client acquisition and lead generation, CRM, email marketing, and data analysis. I’m dedicated to delivering exceptional customer experiences by leveraging turnkey rentals and Airbnb services knowledge, creating welcoming, positive experiences, and educating customers about billing and payment processing. I also manage interactions with clients using CRM software to track leads and performance while coordinating with sales and marketing teams for strategic growth.

Juellea Mae Carampel

I’m a meticulous professional with well-versed experience in providing quality administrative and customer service support, adept at handling remote office procedures and calls. I’m effective at meeting deadlines and processing information through well-honed research skills. I excel in client acquisition and lead generation, CRM, email marketing, and data analysis. I’m dedicated to delivering exceptional customer experiences by leveraging turnkey rentals and Airbnb services knowledge, creating welcoming, positive experiences, and educating customers about billing and payment processing. I also manage interactions with clients using CRM software to track leads and performance while coordinating with sales and marketing teams for strategic growth.

Available to hire

I’m a meticulous professional with well-versed experience in providing quality administrative and customer service support, adept at handling remote office procedures and calls. I’m effective at meeting deadlines and processing information through well-honed research skills.

I excel in client acquisition and lead generation, CRM, email marketing, and data analysis. I’m dedicated to delivering exceptional customer experiences by leveraging turnkey rentals and Airbnb services knowledge, creating welcoming, positive experiences, and educating customers about billing and payment processing. I also manage interactions with clients using CRM software to track leads and performance while coordinating with sales and marketing teams for strategic growth.

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Language

English
Fluent

Work Experience

Sales Representative at Business Debt Adjusters
June 1, 2024 - July 1, 2024
Conducted outbound and inbound calls to potential clients to offer debt relief programs. Built and maintained a database of potential leads and client information.
Senior Acquisitions Manager at The Data Catalyst
June 1, 2024 - July 1, 2024
Led the acquisitions team in identifying and securing high-valued data assets. Developed and implemented strategic plans to enhance data acquisition processes.
Customer Service Agent at Simply Intel, Inc
July 1, 2023 - July 1, 2023
Contributed to achieving company goals by consistently meeting or exceeding performance metrics. Reached out to companies for partnerships.
Customer Service Representative at SmileS on Demand Outsourcing Inc.
May 1, 2021 - November 1, 2021
Acted as a total value of resolution specialist, delivering high-quality service and resolving complex customer issues efficiently. Delivered exceptional customer service to every customer by leveraging extensive knowledge of turnkey rentals and Airbnb services and creating welcoming, positive experiences. Educated customers about billing and payment processing and utilizing customer service software to manage interactions and track customer satisfaction.
Administrative Assistant at Cebu Archdiocesan Social Advocacies
June 1, 2019 - January 1, 2020
Assisted with event planning, coordinating logistics for successful meetings and conferences. Assisted in budget preparation, tracking expenses, and generating financial reports for management review. Responded to emails and direct phone calls.

Education

Bachelor of Science in Hospitality and Tourism Management at Dumaguete College
June 1, 2020 - June 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education