I am a conscientious and a fast learner with positive attitude. I am suited for both active and communication-based jobs. I speak several languages and can use basic computer programs. Additionally, I occasionally work on web and social media design projects. I am flexible with working hours and can work different shifts. I am looking for a full-time position in addition to my current part-time job. As a Floor Manager I ensured smooth and efficient work according to agreed-upon standards. As a team leader, my main duty is to monitor my team's development, create an effective development plan if necessary, and provide both positive and constructive feedback. In addition, I organize and plan meetings.

Katrissa Pfluglanga

I am a conscientious and a fast learner with positive attitude. I am suited for both active and communication-based jobs. I speak several languages and can use basic computer programs. Additionally, I occasionally work on web and social media design projects. I am flexible with working hours and can work different shifts. I am looking for a full-time position in addition to my current part-time job. As a Floor Manager I ensured smooth and efficient work according to agreed-upon standards. As a team leader, my main duty is to monitor my team's development, create an effective development plan if necessary, and provide both positive and constructive feedback. In addition, I organize and plan meetings.

Available to hire

I am a conscientious and a fast learner with positive attitude. I am suited for both active and communication-based jobs. I speak several languages and can use basic computer programs. Additionally, I occasionally work on web and social media design projects. I am flexible with working hours and can work different shifts. I am looking for a full-time position in addition to my current part-time job.

As a Floor Manager I ensured smooth and efficient work according to agreed-upon standards. As a team leader, my main duty is to monitor my team’s development, create an effective development plan if necessary, and provide both positive and constructive feedback. In addition, I organize and plan meetings.

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Experience Level

Expert
Expert
Intermediate

Language

Estonian
Fluent
English
Advanced
German
Intermediate

Work Experience

Floor Manager and Team Lead at Studio Works OÜ
January 1, 2024 - November 1, 2024
As a Floor Manager, I ensured smooth and efficient work according to agreed-upon standards. As a team leader, I monitored the team's development, created development plans when needed, and provided both positive and constructive feedback. I also organized and planned meetings.
Sales Representative at Kango Tekstiil OÜ
January 1, 2017 - October 1, 2018
Engaged customers in meaningful conversations to introduce and explain the unique qualities of handmade products, including materials and artistic value. Maintained in-depth knowledge of all products, including origins and production techniques, and the artists behind them. This enabled personalized product recommendations aligned with customer preferences and needs.
VIP Host at Bombay Group OÜ
December 1, 2024 - June 1, 2025
Ensured a comfortable and seamless stay for VIP clients during their visits. Maintained direct communication with VIP guests, promptly addressing their inquiries, concerns, and requests through chat or in-person interactions.
Receptionist / Guest Services at Roosikrantsi Hotel OÜ
August 1, 2024 - Present
Welcoming and assisting hotel guests, resolving customer issues, and ensuring a high level of customer experience. Managing reservations and communicating with clients via email.

Education

High School Diploma at Tallinn Art Gymnasium
January 1, 2018 - January 1, 2018

Qualifications

UX/UI course (Complete Web and Mobile Design)
January 11, 2030 - January 17, 2026

Industry Experience

Gaming, Media & Entertainment, Travel & Hospitality, Professional Services, Retail